Field Service Technician

About GEA

• GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA’s success – come and join them! We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.

• Why join GEA

• GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified.

Anforderungen

• 5+ years of field service experience supporting filling equipment and liquid processing systems (including blow molders)

• Strong understanding of piping & instrumentation diagrams (P&ID), process flow diagrams, and production systems

• Proven experience servicing sanitary valves, pumps, heat exchangers, and related hygienic process equipment

• Strong mechanical, pneumatic, and electrical troubleshooting skills

• Knowledge of beverage processing systems such as UHT, pasteurization, aseptic processing, deaeration, and heat exchange

• Familiarity with industry standards and regulations (GMP, PMO, 3-A, FDA)

• Strong English communication skills (written and verbal)

• Excellent organizational, time management, and problem-solving skills

• Ability to work independently and as part of a team

• Strong customer focus, professionalism, and work ethic

• Valid driver’s license and ability to travel up to 75% (primarily within the U.S. and Canada, with occasional international travel)

• Experience with aseptic systems

• Knowledge of Rockwell/Allen-Bradley RSLogix 5000

Zakres obowiązków

• Start strong – Medical, dental, and vision coverage begins on your first day

• Recharge and refresh – Enjoy 12 paid holidays, including a flexible floating holiday, and 136 hours of PTO to relax or explore

• Invest in your future – A 7% 401(k) employer match helps grow your retirement savings faster

• Keep learning – Take advantage of tuition reimbursement to further your education or skillset

• Live well – Our wellness incentive program rewards healthy habits

• Get support when you need it – Access to a confidential Employee Assistance Program for personal or professional guidance

• Save smart – Flexible Health Savings and Spending Accounts to manage out-of-pocket expenses

• Assist with installation, commissioning, and decommissioning of beverage filling and liquid processing equipment (both alcoholic and non-alcoholic), including blow molders

• Perform planned and emergency maintenance on installed systems to ensure optimal performance

• Deliver professional, high-quality service while maintaining clear communication with customers

• Build trust and foster long-term customer relationships by serving as a knowledgeable and dependable partner

• Act as the primary on-site representative and “face” of the organization

• Diagnose, troubleshoot, and repair GEA equipment both onsite and remotely

• Provide technical support for mechanical, pneumatic, and electrical issues

• Identify root causes and implement effective corrective actions

• Provide basic operator training on equipment operation and preventive maintenance

• Support internal teams (Sales, Spare Parts, and Projects) with technical expertise and service-related input

• Proactively identify service opportunities, including recommended spare parts, upgrades, and process improvements

• Conduct site audits and performance evaluations to optimize equipment efficiency

• Prepare detailed service documentation including service reports, inspection reports, and commissioning/start-up documentation

• Align with customers before service work and review completed work, findings, and next steps

• Coordinate with internal teams and assist with cost estimates and service planning

• Adhere to all company safety policies, customer HSE standards, and OSHA regulations

• Maintain a strong commitment to safe work practices at all times

• Perform other duties as assigned to support the service team and customer needs