Junior Finance Operations Specialist (OTC) with European Languages | Absolwent
Wrocław, PolskaWichtige Merkmale des Angebots
Hybridmodell - teilweise remote
ERP
Junior-Level
Kundenservice
What we offer
Stable job in multinational company based on employment contract;
Working in flexible hybrid model - partially from home and the office;
Great opportunity for professional development (individual training plan, soft skills and technical trainings, access to modern training platforms e.g. Udemy for Business, LinkedIn Learning);
Structured onboarding process and Buddy program for new joiners;
Open and friendly organizational culture based on the pillars of well-being and diversity & inclusion;
Attractive benefits:
Who we are looking for
Collections
Accounts Receivable Disputes
Fluency in English (minimum B2)
Knowledge of any European language (B1-C1)
Interest or first experience in Finance, Accounting, Business Operations, Customer Service or Finance Operations
Strong communication skills and willingness to learn
Good attention to detail and analytical mindset
Previous experience is welcome but not required
Poziom doswiadczenia
Absolwent
Your future role
Support daily AR tasks, such as reviewing deductions, short payments, and pricing differences;
Look into the root causes of discrepancies using available systems and documents (ERP, customer portals, proof of delivery);
Communicate with customers and internal teams in a clear and friendly way to gather information and help resolve issues;
Keep documentation organized to support credit approvals or follow‑up actions;
Help process credit memos and coordinate with Collections when repayment is needed;
Notice recurring patterns and share them with the team to improve processes;
Take part in small improvements that make AR work smoother and more efficient.
Proactively contact customers with overdue balances to secure timely payment;
Establish and manage effective payment plans when needed;
Maintain accurate records of all collection activities, customer communications, and commitments;
Investigate billing discrepancies and collaborate with AR to support dispute resolution;
Partner with Sales, Customer Service, and other teams to resolve customer issues impacting payments;
Provide regular reporting on collection progress, risks, and account statuses;
Ensure all collection practices comply with internal policies and legal standards.
Selection process
Apply and create your future with us!If your resume is of interest to us, the recruitment will consist of several stages:1. Short test assessment online.2. Short online interview / short phone interview with Recruiter.3. Online interview with your future Manager.