Case Manager with Italian and English – 12-month (fixed-term) contract, Disability and Leave Service Team

Description

Basic Qualifications: Preferred Qualifications:

Podstawowe Kwalifikacje

• Bachelor’s degree from accredited university or equivalent experience

• Experience in customer service or Human Resource management or Case management or Leave & Disability management role

• Intermediate proficiency in MS Word, Excel, Access, Outlook and PowerPoint

• Very good proficiency in written and verbal in Italian (B2 CEFR) and English (B2 CEFR).

Preferowane Kwalifikacje

• Ability to apply critical thinking and identify issues for problem solving

• Ability to build strong relationships and influence others while working in a cross functional environment

• Strong time management and ownership of deliverables Strong & demonstrated communication skills - verbal as well as written Prior Leave and/or Accommodation’s experience, to include: previous work in a leave of absence and/or disability claim management role, with experience using case management systems, reviewing cases for eligibility, determining the appropriate leave and/or disability pay benefits that apply to a specific situation, and establishing/executing a case management plan.

• Experience providing guidance to employees or managers on leave of absence, disability plan, accommodation, human resources, benefits, or employee matters

• Experience working multiple projects or cases independently in environment with changing priorities

• Experience working with confidential information.