Depot Transport Coordinator

What we offer

• Work in a team whose support you can always count on - we have the best specialists and experts in their field on board.

• Access to a training budget and an internal educational platform, as well as English classes paid for by us.

• Rich benefits package: a cafeteria system where you decide what you use (a selection of medical packages, sports packages, insurance, and others).

• You work in a professional team with an informal atmosphere where people support each other in achieving goals.

• And that's just the beginning! You can read more about the benefits here.

This is the right job for you if:

• You have 3 years of experience in a similar position within the logistics or courier industry.

• You have experience in conducting training sessions.

• You are characterized by the ability to make decisions independently and act effectively under pressure.

• You possess analytical skills and excel at effective communication.

Your main responsibilities:

• You will be responsible for the onboarding and training of carriers and couriers

• You will handle the administration of courier scanners and access cards for new couriers

• You will coordinate the key performance and quality metrics of couriers

• You will focus on defining courier delivery zones

• You will be responsible for the timeliness of orders and deliveries

• You will support couriers in the field and regularly accompany them on their routes (at least twice a week)

• You will cooperate with the CX (Customer Experience) team regarding interventions and complaints