IT Help Desk Support Agent

What we offer

• Competitive salary

• Discounted and unlimited travel to over 250 destinations

• 20 Days Annual Leave – Increasing to 22 days after 12 months and 25 days after 3 years of continuous service.

• Option for up to 5 additional unpaid leave days per year.

• Unrivalled career progression

Requirements

• Minimum of 1-2 years’ experience in a helpdesk support or similar junior IT role.

• Good communication skills in English, both written and verbal.

• Ability to work effectively within a team, demonstrating reliability and willingness to learn.

• Knowledge of IT systems, software, and hardware troubleshooting.

• Strong organisational skills and attention to detail.

• Self-starter and resilient individual who excels in a fast-paced environment.

• High computer literacy.

• You must have the right to live and work in Poland.

• This position is fully on-site.

• Desirables but not essential:

• Knowledge of Active Directory, Microsoft Windows 11, Microsoft Office 365, Printing Services, Microsoft Intune, Microsoft Defender, Microsoft 365, HP Office Printing.