Lead Salesforce CRM Analytics Administrator

Description

We are seeking a Lead Salesforce CRM Analytics Administrator to spearhead the design and development of CRM dashboards and components within our Asset Management organization. This role involves leading a small team, leveraging expertise in Salesforce Analytics (CRMA) to deliver high-quality solutions under tight deadlines. Responsibilities Lead the development of CRMA dashboards and components Manage datasets, dataflows, and recipes to meet analytics requirements Customize Salesforce functionality to align with business needs Handle troubleshooting and debugging of Salesforce applications Collaborate with cross-functional teams to implement Salesforce solutions Work closely with a team of 6 to 10 professionals with diverse skill sets Implement business logic in Salesforce effectively Execute routine tasks with focus, managing multiple priorities Requirements Proficiency in Salesforce Analytics (CRMA) with a demonstrated track record Minimum of 5 years' experience with Salesforce Primary Clouds (Sales Cloud, Service Cloud, Community Cloud) Strong problem-solving skills and ability to operate under tight deadlines Expertise in collaboration with cross-functional teams Capability to lead a team and manage project deliverables Nice to have Understanding of unique business requirements in Salesforce Familiarity with stress-resistant workflows and high-pressure scenarios Showcase of handling change and adaptability to evolving tasks

Requirements

• Proficiency in Salesforce Analytics (CRMA) with a demonstrated track record

• Minimum of 5 years' experience with Salesforce Primary Clouds (Sales Cloud, Service Cloud, Community Cloud)

• Strong problem-solving skills and ability to operate under tight deadlines

• Expertise in collaboration with cross-functional teams

• Capability to lead a team and manage project deliverables

Responsibilities

• Lead the development of CRMA dashboards and components

• Manage datasets, dataflows, and recipes to meet analytics requirements

• Customize Salesforce functionality to align with business needs

• Handle troubleshooting and debugging of Salesforce applications

• Collaborate with cross-functional teams to implement Salesforce solutions

• Work closely with a team of 6 to 10 professionals with diverse skill sets

• Implement business logic in Salesforce effectively

• Execute routine tasks with focus, managing multiple priorities

Seniority

• Lead

Nice to have

• Understanding of unique business requirements in Salesforce

• Familiarity with stress-resistant workflows and high-pressure scenarios

• Showcase of handling change and adaptability to evolving tasks