Service Engineer - Bakery

Description

To provide advanced technical support, installation, commissioning, and maintenance of high-end automated bakery production lines, with a strong focus on industrial ovens, process control systems, and instrumentation. The role ensures optimal line efficiency, minimal downtime, and high reliability in continuous production environments

About GEA

• GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA’s success – come and join them! We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.

• Why join GEA

• GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified.

Your profile and qualifications

• Electrical Engineering

• Mechanical Engineering

• Mechatronics Engineering

• Instrumentation & Control Engineering

• Automation Engineering or equivalent

• Minimum 3–7 years of experience in servicing, maintaining, or commissioning automated industrial production equipment.

• Hands-on experience in industrial automation environments.

• Experience troubleshooting electrical and control systems in manufacturing operations.

• Experience within the Food & Beverage, Bakery, Process Manufacturing, Packaging, or FMCG industry.

• Experience working with industrial baking ovens, tunnel ovens, proofers, conveyors, and automated production lines.

• Exposure to customer-facing field service roles.

• Strong understanding of:PLC systems (Siemens, Allen-Bradley, Omron, Mitsubishi or equivalent)HMI and SCADA platformsPID control loopsIndustrial communication networks

• PLC systems (Siemens, Allen-Bradley, Omron, Mitsubishi or equivalent)

• HMI and SCADA platforms

• PID control loops

• Industrial communication networks

• Ability to perform:System integrationCommissioningFAT and SAT activitiesPLC backup and restoration

• System integration

• Commissioning

• FAT and SAT activities

• PLC backup and restoration

• Strong customer-facing and stakeholder management skills.

• Ability to communicate technical issues to both technical and non-technical audiences.

• Experience conducting operator and maintenance training.

• Proven ability to build long-term customer relationships through professional service delivery.

• Ability to prepare comprehensive service and technical reports.

• Maintain maintenance records and calibration documentation.

• Update electrical drawings and system documentation.

• Manage PLC programs and backup records.

Your responsibilities and tasks

• 1. Installation & Commissioning

• Install and commission automated bakery production lines.

• Perform system integration with PLC systems, HMI/SCADA interfaces, Sensors and instrumentation.

• Conduct factory acceptance tests (FAT) and site acceptance tests (SAT).

• 2. Advanced Troubleshooting

• Diagnose and resolve complex faults in:

• a) Electrical systems (motors, drives, panels)

• b) Instrumentation (temperature, pressure, flow sensors)

• c) Control systems (PLC, PID loops, HMI interfaces)

• Troubleshoot oven-specific issues such as:

• a) Temperature uniformity deviations

• b) Burner or heating element performance

• c) Airflow/fan control issues

• Analyze root causes and implement corrective and preventive actions.

• 3. Preventive & Predictive Maintenance

• Execute structured maintenance programs for, Ovens (burners, thermocouples, controllers) and Electrical panels and control systems.

• Monitor system performance trends (temperature stability, energy usage).

• Recommend predictive maintenance improvements to reduce failures.

• 4. Technical Support & Optimization

• Provide on-site and remote support for production issues

• Optimize process parameters:

• a) Baking profiles

• b) Heat distribution

• c) Conveyor speeds

• Support customers in improving product consistency and throughput.

• 5. Documentation & Reporting

• Generate detailed service and troubleshooting reports.

• Maintain system documentation, electrical drawings, and PLC backups.

• Record calibration and maintenance data for critical instruments.

• 6. Training & Knowledge Transfer

• Train customer personnel on:

• a) Operation of automated lines

• b) Basic electrical/instrumentation troubleshooting

• c) Provide guidance on best practices for equipment usage and maintenance

• 7. Customer Engagement

• Act as technical expert and primary interface for customers.

• Deliver professional and timely service support.

• Build long-term customer relationships through technical reliability.

• Qualifications & Requirements

• Education

• Diploma / Degree in:

• a) Mechanical Engineering

• b) Electrical Engineering

• c) Mechatronics Engineering

• d) Instrumentation / Control Engineering

• Experience

• 3–7 years experience in Automated industrial production lines, preferably food, bakery, or process industry.

• Hands-on experience with industrial ovens is highly preferred.

• Technical Skills (Critical)

• Strong troubleshooting capability in:

• a) Electrical systems (motors, VFDs, panels)

• b) Instrumentation (thermocouples, RTDs, transmitters)

• c) Control systems (PLC, HMI, SCADA)

• Ability to read Electrical schematics and P&ID diagrams.

• Soft Skills

• Strong analytical and problem-solving skills.

• Ability to work under pressure in production environments.

• Excellent communication and customer-facing skills.

• High level of ownership and accountability.