Newskies Help Desk Agent

What we offer

• Competitive salary

• Discounted and unlimited travel to over 250 destinations

• Defined Contribution Pension Scheme

• Death in Service Benefit – Up to 2 times of annual basic salary

• 20 Days Annual Leave – Increasing to 22 days after 12 months and 25 days after 3 years of continuous service.

• Option for up to 5 additional unpaid leave days per year

• Cycle 2 Work Scheme

• Unrivalled career progression

Requirements

• Previous experience in similar role would be a distinct advantage

• Previous Airline/Airport experience would be a distinct advantage

• Must have flexible approach and ability to remain diplomatic and tactful whilst working under pressure

• Show a natural ability in problem solving.

• Proactive approach to dealing with errors/complaints

• Possess a high level of interpersonal and written skills

• A good knowledge of Microsoft office

• Personality traits – Enthusiasm, flexibility, patience and ability to work on your own initiative.

• Energetic and enthusiastic individual looking to thrive and progress in an expanding company

• Applicant must be flexible with working hours

• Applicants must show a natural ability in problem solving.