Service Sales / Branch Manager Samut Prakan

About GEA

• GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA’s success – come and join them! We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.

• Why join GEA

• GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified.

Requirements

• Relevant technical education

• Other development courses and programs are of advantage

• Minimum 3 years of experience in refrigeration or compression service, maintenance, repair and commissioning

• Excellent mechanical & electrical skills & knowledge

• Good refrigeration process knowledge

• Troubleshooting skills

• Basic knowledge of automation

• Good reporting skills

• Coaching/training skills or experience is an advantage

• Service sales experience is an advantage

• People management experience is an advantage

• English (pre-intermediate or better),

• Good general communication skills

• Commercial skills and attitude

• Analytical skills

• Organizational skills

• Problem-solving attitude & skills

• Strong commitment to achieving goals

• Strong Customer orientation

• Self-motivation

Zakres obowiązków

• 1. Manage and constantly improve workshop, its assets and operations.

• 2. Prepare quotations for compressor overhauls.

• 3. Arrange overhaul execution and job reporting

• 4. Manage compressor exchange program.

• 5. Manage training center (at the same location)

• 6. Execute overhaul trainings.

• 7. Arrange maintenance of workshop and training center assets

• 8. Develops and supports relations with existing customers and develop new customers

• 9. Promote GEA HRT New Machines and services to the market

• 10. Makes sure offers are prepared on time and followed up

• 11. Ensures OI and Margin targets are met

• 12. Participates in best practice implementation

• 13. Ensures alignment and close cooperation with other colleagues from GEA Thailand and other countries where needed.

• 14. Ensures that the customers of HRT Division in your region are fully satisfied by service level provided (focus on availability for their requests, speed of answer)

• 15. Manages local team of service technicians, and other functions if applicable

• 16. Support resolution of difficult technical matters, warranty cases

• 17. Support execution of contracted jobs

• 18. Train & coach less experienced service engineers of GEA,hands-on mechanical and electrical skills, troubleshooting skills, knowledge of equipment, maintenance & repair procedures