CS Content Administrator
Madrid, Małopolskie, Polska
Key offer highlights
Hybrid model - partly remote
Employment: contract of employment
Full-time
What we offer
Permanent contract
Hybrid model of work, possibility to work from home 2 days a week!
Staff travel discounts from day one!
Office in the beautiful City Centre
Amazing atmosphere, Game Room
Referral bonus system
Requirements
Customer ServiceAdaptability/FlexibilityAnalytical ThinkingAttention to DetailInitiative
Requirements
Excellent written English and strong communication skills.
Ability to simplify complex processes into clear, actionable content.
Experience with Knowledge Base systems, content management tools, and ticketing workflows.
Comfortable with basic graphic/media creation (PPT, video tools like Synthesia).
Strong attention to detail, organization, and ability to work with large volume content.
Analytical mindset and ability to extract insights from surveys and data.