Customer Solutions Agent
Warszawa, Polska
Key offer highlights
Employment: contract of employment
Full-time
What we offer
Competitive salary
Discounted and unlimited travel to over 250 destinations
Unrivalled career progression
Requirements
Qualifications/Education – It is expected that candidates will be educated to third level, have excellent level of English and some experience in a customer service environment.
A passion for customer service and problem solving a commitment to seeing things through to the end and an ability to be an advocate for the customer in a busy airline that can sometimes forget about their needs.
Strong computer navigation skills and PC Knowledge.
Ability to effectively communicate, both written and verbally.
Dependable with strong attention to detail.
Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly.
Ability to work as a team member, as well as independently
Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner