Calypso Support Analyst

Description

Luxoft has one of the world's leading Calypso practice. We are a top-tier Calypso Partner and a market leader in implementation, integration, upgrade, and migration. We provide end-to-end project services and have delivered Calypso projects across all major asset classes and sectors including investment banking, asset management, corporate treasury, and insurance. Project Description: Support and additional build out for a greenfield Calypso instance.

What we offer

• Global Relocation - (Relocation options; Experience in an international environment; Cross-cultural experience)

• Recognition and Evaluation - (Feedback culture; Regular appraisals)

• Time Off - (Annual holiday - 20 or 26 days. The duration of the leave depends on the overall seniority; Occasional leave - 1 or 2 days/ depending on the circumstances; Child care leave - 2 days or 16 hours per year; Absence due to force majeure - 2 days or 16 hours per year; Maternity Leave - 20 weeks; Parental Leave - 41 weeks; Paternity Leave - 14 days)

• Luxoft Training Center - (Expert-led tech courses covering basic to advanced topics; Internal instructor-led soft skills courses; Comprehensive in-house self-learning resources for both soft and hard skills; Access to external self-learning libraries like ProQuest eBook and Udemy for Business; Cloud Programs: MS Cloud Academy, AWS Partner Academy, Google Cloud Academy; Custom Learning Programs: upskilling, reskilling, technical mentorship; Leadership Programs for Managers)

• Well-being and Work-life Balance - (Multisport card; Possibility to order Multisport card at the corporate rate for family members; LuxGood Program: wellbeing seminars, contests, relaxation sessions, yoga sessions, etc.; One Team Program: Buddy for each New Joiner; seminars, meeting and workplace space to support integration with local community and culture; “Hire me” workshops for partners; Preferential banking offer; Preferential car leasing offer; Cafeteria program discounts for shops, cinema tickets, holiday offers; Luxoft Social Benefit Fund: sport and recreation benefits, the possibility to receive financial support)

• Health Care - (Private Healthcare Insurance with unlimited access to specialists; Full dental support; Travel Insurance; Possibility to add private healthcare coverage for family members at the corporate rate; Life insurance at the corporate rate for employees and family members, including payment of the basic package for the employee by the employer; Reimbursement for corrective glasses)

• Company Events and Friendly Environment - (Many fun social activities organized by the Luxoft team offline in your city; Online entertainment events for whole company and local team events; A workplace where you’re treated with respect within a multicultural team)

• Internal Mobility - (Rotation between projects and accounts; New career opportunities)

• Self-Learning Library

• CSR Projects

Other

• Languages: English: C2 Proficient

• Seniority: Regular

Requirements

• Experience:

• Bachelor’s degree in Finance, Technology, Engineering, or related field.

• 7+ years of Capital Markets and Calypso experience preferred.

• Preferred Qualifications:

• Experience with Calypso Back Office workflows, accounting engine, settlements, confirmations, and reporting.

• Experience supporting CWS Risk Analytics and enterprise risk reporting.

• Understanding of accounting flows, reconciliations, operational controls, and regulatory reporting.

• Knowledge of SQL, interfaces, and system integrations is a plus.

• Prior experience within Banking or Financial Services organizations preferred

• Required Skills & Experience:

• Strong hands-on Calypso support experience in Capital Markets environments.

• Deep knowledge of:

• Fixed Income

• Interest Rate Derivatives

• Money Markets

• Repos

• Front-to-Back trade lifecycle processing

• Strong understanding of:

• Front Office workflows

• Pricing & Valuation

• Market Data

• Risk Analytics

• Reporting Framework

• Scheduled Tasks & Batch Processing

• Experience troubleshooting production issues and managing critical P1/P2 incidents.

• Experience working with Nasdaq support teams for issue escalation and resolution.

• Experience supporting greenfield implementations and production support activities.

• Strong troubleshooting and analytical skills.

• Experience working with Operations, Accounting, Finance, Risk, and Technology teams.

• Business Analysis experience including requirement gathering, documentation, and acceptance criteria creation.

• Experience coordinating UAT, production releases, and deployment activities.

• Strong stakeholder management and communication skills.

• Experience working within Agile or hybrid delivery environments.

• Ability to work under pressure in a fast-paced environment is essential.

• Have a willingness to learn new skills

• Must have attention to detail

• Must have the ability to work independently and also as part of a group

• Experience of Agile practices and processes (e.g. SCRUM, KANBAN)

• Any technical knowledge (Writing simple sql query, be able to read code )

• Conflict management ensuring collaborative outcomes

• Excellent attention to detail and accuracy

Responsibilities

• Role Overview: We are seeking an experienced Calypso Support Analyst with strong expertise across Fixed Income, Interest Rate Derivatives, Money Markets, and Front-to-Back trade lifecycle processing. The role will support a greenfield Calypso environment and partner closely with Business, Operations, Accounting, Finance, Risk, and Technology teams to support day-to-day activities, strategic initiatives, and platform stabilization.

• The ideal candidate will combine strong functional and production support experience with business analysis capabilities, including requirement gathering, documentation, and acceptance criteria definition.

• Key Responsibilities:

• Support and troubleshoot day-to-day production issues across Front Office, Middle Office, Back Office, Accounting, Operations, Finance, and Risk functions within Calypso.

• Troubleshoot production incidents and coordinate resolution of P1/P2 issues with Nasdaq and internal technology teams.

• Establish an integrated and scalable support approach for a greenfield Calypso implementation.

• Support Front-to-Back trade lifecycle processing including trade capture, settlements, confirmations, accounting, cash flows, reconciliations, and reporting.

• Provide SME support for Fixed Income, Interest Rate Derivatives, Money Market products, Repos, and related treasury products.

• Support Front Office activities including trade capture, pricing, valuation, market data validation, and trade lifecycle event processing.

• Support Pricing & Valuation functions including P&L validation, sensitivities, curves, market data, and valuation troubleshooting.

• Support CWS Risk Analytics, risk reports, exposures, VaR, sensitivities, and downstream risk reporting processes.

• Support Calypso Reporting Framework, scheduled tasks, batch jobs, interfaces, and operational monitoring activities.

• Develop and support solutions addressing Back Office, Accounting, Operations, Finance, and Risk requirements.

• Gather, analyze, and document business and functional requirements, user stories, and acceptance criteria.

• Facilitate SIT/UAT testing activities, user validation, approvals, and production deployment activities.

• Coordinate production releases, implementation activities, post-production validation, and issue resolution.

• Partner closely with business and technology stakeholders to deliver strategic and transformational initiatives.

• Manage deliverables while ensuring transparency around risks, issues, dependencies, and project status.

• Prepare and provide status updates to stakeholders and steering committees.

• Establish best practices, operational procedures, and supporting documentation standards.