Change Manager

Description

Location: Katowice - 2 days in office / 3 days remote Let us introduce you the job offer by EY GDS Poland – a member of the global integrated service delivery center network by EY. The opportunity We’re growing our Business Transformation Delivery practice and are looking for experienced Managers who blend project management discipline with human-centered change expertise to help organizations successfully deliver complex, large-scale transformation programs. Our work sits at the intersection of strategy and execution — supporting clients through technology-enabled change, operating model evolution, process transformation, and workforce enablement. You will play a key role in turning transformation ambition into tangible results, working in international environments and cross-functional teams to ensure that change is not only well-designed, but effectively delivered, adopted, and sustained. We’re looking for a Change Manager who combines strong project management discipline with deep expertise in organizational change. You will lead change workstreams within complex, international transformation programs — often technology-enabled — ensuring people adoption keeps pace with business and system change.

What we offer

• EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across nine locations – Argentina, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

Ideally, you’ll also have

• Use AI tools (e.g., Copilot, ChatGPT) to accelerate stakeholder analysis, synthesize feedback, and draft communication materials.

• Create high-quality PowerPoint storytelling for leadership, translating change insights into clear, persuasive narratives.

• Build AI-supported change dashboards or summaries to track sentiment, adoption signals, and engagement trends.

Your key responsibilities

• Lead end-to-end change workstreams (scope, plan, RAID, budget tracking, quality).

• Define and execute change strategies (impact & readiness assessments, stakeholder mapping, change roadmaps, adoption KPIs).

• Design and run stakeholder engagement approaches, including leadership alignment and change networks.

• Facilitate workshops, focus groups, and interviews to integrate employee voice into transformation design.

• Develop and oversee communication and engagement strategies.

• Shape learning and enablement approaches (learning journeys, coaching frameworks, change champion networks).

• Track adoption and behavior change metrics, recommending course corrections where needed.

• Ensure tight integration between change plans and overall project delivery.

To qualify for the role, you must have

• 8–10 years of professional experience, including significant exposure to organizational change in large transformation programs.

• Strong project management background (planning, governance, RAID, dependencies), ideally managing change as a structured workstream.

• Experience in technology-enabled transformations (HR systems, enterprise platforms, digital tools).

• Knowledge of change methodologies (e.g., PROSCI, ADKAR, ACMP or similar).

• Excellent facilitation and senior stakeholder management skills.

• Fluent English (C1+).