Claims officer | Professionals
Kyiv, UA
Key offer highlights
Tools: CRM
Employment: contract
Hybrid model - partly remote
Full-time
Description
Porsche Finance Group Ukraine is represented by Porsche Leasing Ukraine, Porsche Mobility, and Porsche Insurance Agency. They are owned by the Austrian Porsche Bank, which belongs to the Porsche Holding (Volkswagen Group). PFG Ukraine provides financial, operating leasing, car loans, insurance and fleet management for Volkswagen, Audi, SEAT, CUPRA, Porsche, Skoda and MAN. Your benefits:- Formal employment from the first working day, holidays and sick leave.- Medical insurance.- Language courses.- Hybrid work.- Meals compensation.- Opportunities for personal and professional growth.
Company
Porsche Leasing Ukraine TOV
Contract
Unlimited
Department
Financial Services and Insurances
Skills
Problem Solving
Customer Service
Continual Improvement Process
Database Management
Verbal Communication
Customer Relationship Management (CRM)
Communication Skills
Analytical Thinking
Data Analysis
Claims Processing
Statistical Data Analysis
Shift
Full-time
Experience
Professionals
Qualification requirements
Strong communication, negotiation and facilitation skills.
Work experience in sphere of debt management as well as knowledge of legal basics is advantageous.
Excel user.
Possible Tasks within this Role
Maintenance of debt collection procedures (leasing /credit contracts).
Monitoring of clients' portfolio payment discipline.
Implementation of measures for settlement of overdue debts.
Written/verbal contacts with clients (soft collection).
Cooperation with collection agencies (hard collection support).