Customer Service Representative

Description

Customer Service Specialist with English (Health & Benefits) | Kraków Do you speak English at an advanced level and enjoy helping people? Are you looking for your first professional experience in an international environment? Join our team and support employees from the UK in the Health & Benefits area! Providing customer support to employees based in the UK Handling queries via phone, email, and employee chat Supporting employees with questions related to health and benefits programs Ensuring high-quality customer service and timely issue resolution Updating employee information and working with internal systems Requirements: English at minimum C1 level (spoken and written) Excellent communication and interpersonal skills First professional experience in customer service, administration, hospitality, retail, or another customer-facing role Positive attitude and willingness to learn Good organizational skills and attention to detail Ability to work in a dynamic, international environment We offer: Employment via Hays Initial contract from October to December with a strong possibility of extension Salary: 6,000 PLN gross/month Hybrid work model: 50% work from the office in Kraków Full training and onboarding support Opportunity to gain experience in a global organization Working hours: This role operates on a rotational shift pattern: 9:00 – 17:00 10:00 – 18:00 11:00 – 19:00 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

Responsibilities

• Do you speak English at an advanced level and enjoy helping people? Are you looking for your first professional experience in an international environment? Join our team and support employees from the UK in the Health &amp

• Benefits area!

Informacje dodatkowe

• Nr ref.: 1200871

• Lokalizacja: Kraków

• Rodzaj pracy: Czasowa