Administration Specialist

Description

Experienced Administration Specialist Location: Wrocław - 2 days in office / 3 days remote Let us introduce you the job offer by EY GDS Poland – a member of the global integrated service delivery center network by EY. EY Global Delivery Services means 90 000 professionals providing globally IT, HR, finance, project management and strategic business services to EY member firms. In addition, we deliver support and solutions to clients from all over the world. We’re showing how better questions help us build a better working world. We do it with great people who know how to team. Our values influence the way we work with each other and how we serve our Clients. The opportunity We are looking for a candidate for the Administration Specialist position for the workplace enablement services (WES) team of a dynamically developing, EY Global Delivery Services Poland office in Wrocław. If you are committed and engaged to work in administration field, serving internal Clients and enjoy helping to resolve problems, we have a perfect place for you. The role works within a fast-changing environment taking place to the various processes. This is an opportunity to broaden your experience with challenging your existing skills working within a large and multi-country organization. What we look for We are interested in hiring a professional with knowledge and experience within administration field. Having experience in similar services or positions, would be very welcome.

What we offer

• EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across nine locations – Argentina, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

Skills and attributes for success

• 2+ years of experience in administrative role

• Experience in asset management (mobile phones, IT equipment, etc.)

• Hands-on experience with procurement processes and invoice validation

• At least intermediate Excel skills

• Proactive, detail-oriented mindset with the ability to see the bigger picture

• Very good spoken and written English

• Ability to prioritize tasks and organize work independently

Your key responsibilities

• In this role, you will take ownership of the corporate mobile phone fleet, ensuring effective coordination of all related administrative processes, including user support, device allocation, replacements, and lifecycle management. Beyond this core area of responsibility, you will also contribute to broader team operations by supporting selected administrative processes, such as commercial agreement archiving and the maintenance of internal policies and procedures.

• As a part of WES team, you will be:

• Mobile phones fleet & asset management

• Managing the corporate mobile phone fleet, including user support, device assignment and replacement, onboarding and offboarding coordination, insurance claims, fixed asset registration and tracking, reporting, and ongoing cost control.

• End-to-end procurement for mobile devices

• Managing the full procurement lifecycle for mobile phones, from purchase request submission and supplier coordination through goods receipt, invoice validation, and cost center allocation, in compliance with internal policies.

• Supporting the corporate credit card fleet administrator, including user support, processing requests and queries, and cooperation with the card provider.

• Managing the archive of commercial agreements in line with company policies and documentation standards.

• Updating and maintaining internal policies, including the Corporate Mobile Phone Policy.

• Assisting in onboarding and offboarding processes across the above-mentioned areas, in cooperation with IT, HR, and other involved stakeholders.

• Contributing to process improvement initiatives and ad‑hoc projects related to workplace enablement services.