Field Service Technician – Liquid Technologies

About GEA

• GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA’s success – come and join them! We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.

• Why join GEA

• GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified.

Your profile and qualifications

• High school diploma or equivalent required.

• 5+ years’ experience in a similar position to include Rockwell PLC and HMI experience.

• Liquid Processing, UHT and aseptic experience preferred.

• Ability to read and understand instruction manuals, P&IDs, assembly drawings, PLC and HMI code, troubleshoot software, electrical, and mechanical problems.

• Skilled with hand and power tools for installing and servicing automated machinery.

• Proficient with Microsoft products including Word, Excel, Outlook, etc.

• Fluent in English both verbally and written.

• Able to work independently with minimal supervision but also work as part of a team.

Your responsibilities and tasks

• Start strong – Medical, dental, and vision coverage begins on your first day

• Recharge and refresh – Enjoy 12 paid holidays, including a flexible floating holiday, and 136 hours of PTO to relax or explore

• Invest in your future – A 7% 401(k) employer match helps grow your retirement savings faster

• Keep learning – Take advantage of tuition reimbursement to further your education or skillset

• Live well – Our wellness incentive program rewards healthy habits

• Get support when you need it – Access to a confidential Employee Assistance Program for personal or professional guidance

• Save smart – Flexible Health Savings and Spending Accounts to manage out-of-pocket expenses

• Assist with installation and/or commissioning and decommissioning of new liquid processing and new food projects.

• Support customers both remote and on site with troubleshooting mechanical and process issues.

• Support Service Sales, and CSR’s for quoting and execution of SLA’s, Emergency Service, Spare Parts, Upgrade and Modernization, etc.

• Specification of process equipment including size and materials of construction.

• Assist with designing, estimating, and executing service projects as necessary.

• Solid understanding of Heat, Process Flow, Mass Balance, Instrumentation, and Production Diagrams.

• Solid understanding of technical process and equipment design within the food industry such as (UHT / Pasteurization Systems, Aseptic Process, Valves, Pumps, Deaerators, Heat Exchangers, etc).

• Support customers in process optimization and product quality improvements.

• Write clear and thorough service tickets, start-up reports, inspection reports, customer visit reports within 10 days of completion of work for internal and external use.

• Submits all time sheets, expense reports (within 30 days), and other required paperwork within the required timeframe.

• Recommend parts for future service visits, customer inventory, and available upgrades and optimizations.

• Meets with customer at site to go over the nature of the service visit prior to beginning work.

• Meets with customer at site to review work completed and discuss any next steps.

• Provide accurate estimates of labor times to complete service visits / rebuilds.

• Provide simple operator training to customers for proper operation, preventive maintenance.

• Assist with recommendations for improved tools, procedures, etc for the service operations.

• Adheres to OSHA, company safety policies, procedural guidelines and works in a consistently safe manner.

• Must have a valid driver’s license.

• Ability to travel up to 75%.

• Performs other duties as assigned.