IT On Site Services Consultant
Netherlands, Polska
Key offer highlights
Min. 5 years of experience
Remote work - no commuting
IT support / helpdesk
Full-time
Description
Help colleagues stay connected and productive At GEA, technology enables innovation. As an IT On Site Services Consultant, you will play a key role in ensuring that our employees can work efficiently and securely every day. You will be the local face of IT, providing hands-on support, coordinating with external service providers, and contributing to international IT initiatives. Working primarily from our site in Bakel, you will also support several GEA locations across the Netherlands and Belgium. If you enjoy solving technical challenges, helping users, and collaborating in a global environment, we'd love to hear from you.
About GEA
GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA’s success – come and join them! We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.
Why join GEA
GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified.
Your profile and qualifications
Around 5 years of experience in IT support, desktop support, or end-user computing.
Experience supporting both on-site and remote users.
Strong troubleshooting and analytical skills.
Knowledge of workplace IT infrastructure and endpoint technologies.
Ability to work independently while collaborating effectively in an international team.
Structured and proactive way of working.
Experience with ITIL-based service management is a plus.
Project management experience is considered an advantage.
Your responsibilities and tasks
Monitor IT operations and act as an escalation point when required.
Support end users with IT-related questions and guide them through IT processes.
Build strong relationships with local stakeholders and business teams.
Maintain and document site-specific IT support activities.
Participate in local and global IT projects and contribute to service improvements.
Collaborate with international colleagues to enhance IT service quality across GEA.
Support multiple GEA sites within driving distance of your primary location.