Junior HR Specialist with Dutch

Description

For our client, a renowned international FMCG company, we are looking for a Junior HR Operations Specialist with Dutch and English language skills.Location: Warsaw Handling employee and manager inquiries related to HR processes Providing support via ticketing systems, email, chat, and phone Resolving issues related to HR processes, company policies, and HR systems Working with Workday and ServiceNow systems Monitoring requests and keeping users informed about the status of their cases Collaborating with other teams to ensure timely resolution of requests Updating process documentation and work instructions Ensuring a high level of customer service and meeting established KPIs and SLAs Complying with data confidentiality requirements and GDPR regulations Requirements: Very good command of Dutch and English (minimum B2 level in both languages) At least 1 year of experience in HR, administration, customer service, or Shared Services Ability to manage multiple tasks simultaneously and prioritize effectively Strong organizational skills and the ability to work in accordance with procedures Problem-solving skills and professional communication abilities Experience with Workday, ServiceNow, or other HR systems will be considered an advantage We offer: Opportunities for growth and development within HR Operations and HR Shared Services Work in an international environment Valuable experience with global HR processes Hybrid work model in a modern office located in the center of Warsaw Comprehensive onboarding training and ongoing team support Hays Poland sp. z o.o. is an employment agency registered in the register maintained by the Marshal of the Mazowieckie Voivodeship under number 361.

Responsibilities

• For our client, a renowned international FMCG company, we are looking for a Junior HR Operations Specialist with Dutch and English language skills. Location: Warsaw Responsibilities: Handling employee and manager inquiries related to HR processes Providing support via ticketing systems, email, chat, and phone Resolving issues related to HR processes, company policies, and HR systems Working with Workday and ServiceNow systems Monitoring requests and keeping users informed about the status of their cases Collaborating with other teams to ensure timely resolution of requests Updating process documentation and work instructions Ensuring a high level of customer service and meeting established KPIs and SLAs Complying with data confidentiality requirements and GDPR regulations Requirements: Very good command of Dutch and English (minimum B2 level in both languages) At least 1 year of experience in HR, administration, customer service, or Shared Services Ability to manage multiple tasks simultaneously and prioritize effectively Strong organizational skills and the ability to work in accordance with procedures Problem-solving skills and professional communication abilities Experience with Workday, ServiceNow, or other HR systems will be considered an advantage We offer: Opportunities for growth and development within HR Operations and HR Shared Services Work in an international environment Valuable experience with global HR processes Hybrid work model in a modern office located in the center of Warsaw Comprehensive onboarding training and ongoing team support Interested? Apply! Hays Poland sp. z o.o. is an employment agency registered in the register maintained by the Marshal of the Mazowieckie Voivodeship under number 361. #LI-DNI #1201607 - Weronika Opozda

Informacje dodatkowe

• Nr ref.: 1201607

• Lokalizacja: Warszawa

• Rodzaj pracy: Czasowa