MFT Engineer II

Description

The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG – the future gets built here.

Desirable

• Experience working in a fintech, financial services, or similarly regulated industry.

• Experience working in a global, follow-the-sun operational support model.

• Exposure to cloud platforms (e.g. GCP, AWS, Azure) and hybrid on-prem/cloud MFT connectivity.

• Familiarity with compliance/audit processes (e.g. PwC, SOX) as they relate to MFT security controls.

The Perks

• Matched giving for your fundraising activity

• Flexible working hours and work-from-home opportunities

• Performance-related bonuses

• Insurance and medical plans

• Career-focused technical and leadership training in-class and online, incl. unlimited access to LinkedIn Learning platform

• Contribution to gym memberships and more

• Free Lunch/Snacks

• A day off on your birthday

• Two days’ volunteering leave per year.

How we work

• Lead and Inspire: Drives trust, alignment, and enthusiasm

• Think Big: Focus on the problems that most impact commercial outcomes

• Champion the client: Understand and prioritise client's needs

• Deliver at pace: Push for fast, sustainable growth;

• Raise the bar: Take ownership, be accountable and share feedback

What you’ll do

• Ability to solve complex GoAnywhere MFT incidents, driving root cause analysis and permanent fixes for recurring or high-impact issues.

• Lead the design, build, and review of file transfer workflows and integrations, ensuring solutions meet performance, security, and scalability requirements.

• Own platform health end-to-end: capacity planning, upgrade and patching strategy, high-availability configuration, and disaster recovery testing for the GoAnywhere estate.

• Define and evolve MFT standards, runbooks, and best practices, and hold application teams and vendors accountable to them.

• Manage the full lifecycle of security configurations — PGP/GPG keys, SSH keys, SSL/TLS certificates, and access controls — including audits and remediation for compliance frameworks (e.g. PwC/SOX-style controls).

• Partner directly with application teams, architects, and external vendors (e.g. HANDD, Fortra) to design efficient, resilient file transfer solutions and to negotiate licensing, support, and upgrade paths.

• Contribute to and improve monitoring and observability (e.g. CheckMK, Grafana, Power BI) to enable proactive issue detection rather than reactive firefighting.

• Provide 24/7 operational support for the GoAnywhere platform as a senior responder, including leading major incident calls and post-incident reviews.

• Automate recurring operational tasks and build tooling to reduce manual effort across the team

What you’ll need for this role

• 4–7 years’ hands-on experience with GoAnywhere MFT or a similar enterprise managed file transfer solution (e.g. IBM Sterling, MOVEit, Axway), including at least 1–2 years in a senior or lead technical capacity.

• Deep technical expertise in file transfer protocols (FTP, SFTP, FTPS, AS2, HTTP/HTTPS), security technologies (PGP/GPG encryption, SSH keys, SSL/TLS), and data formats (XML, JSON).

• Proven cross-platform administration expertise across Unix/Linux environments, including advanced shell scripting, command-line proficiency, and exposure to Windows environments.

• Strong scripting and automation capability using Python, Shell (bash/ksh), or PowerShell, with a track record of building tools or automations that materially improved operational efficiency.

• Demonstrated ability to diagnose and resolve complex, ambiguous production issues under pressure, including deep-dive analysis of logs, memory, and connection-level behaviour.

• Experience managing vendor relationships (licensing, support escalations, upgrade planning) with MFT platform vendors or resellers.

• Excellent communication and stakeholder management skills, with experience presenting technical status and risk to non-technical stakeholders (e.g. management, audit, compliance).

• Proven ability to provide technical mentorship and knowledge transfer to junior (MFT Engineer I) team members, including reviewing their work and supporting their development.