OTC Customer Service Specialist with German

Description

Are you a German speaker looking to develop your career in an international environment? We are currently recruiting for a global organization and are looking for Customer Service Specialists with German to join a growing team in Warsaw. Providing professional support to German-speaking customers Managing customer inquiries and ensuring a high level of customer satisfaction Coordinating customer requests and collaborating with internal stakeholders Supporting order-related activities and operational processes Building and maintaining strong customer relationships What we are looking for: Fluent German (min. B2/C1) Good command of English Previous experience in Customer Service, Customer Support, Order Management, or a similar customer-facing role Strong communication and problem-solving skills Customer-oriented mindsetNice to have:Experience in Order-to-Cash (OTC) processesExperience working with SAPBackground in Order Management, Shared Services, or BPO environments What is offered: Hybrid working model in Warsaw International and dynamic work environment Long-term career development opportunities Exposure to OTC and SAP processes Attractive benefits package Opportunity to join a globally recognized organization Immediate start available Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.

Responsibilities

• We are currently recruiting for a global organization and are looking for Customer Service Specialists with German to join a growing team in Warsaw. Your responsibilities: Providing professional support to German-speaking customers Managing customer inquiries and ensuring a high level of customer satisfaction Coordinating customer requests and collaborating with internal stakeholders Supporting order-related activities and operational processes Building and maintaining strong customer relationships What we are looking for: Fluent German (min. B2/C1) Good command of English Previous experience in Customer Service, Customer Support, Order Management, or a similar customer-facing role Strong communication and problem-solving skills Customer-oriented mindset Nice to have: Experience in Order-to-Cash (OTC) processes Experience working with SAP Background in Order Management, Shared Services, or BPO environments What is offered: Hybrid working model in Warsaw International and dynamic work environment Long-term career development opportunities Exposure to OTC and SAP processes Attractive benefits package Opportunity to join a globally recognized organization Immediate start available If that sounds interesting, please send us your CV! Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361. #LI-DNI #1202123 - Natalia Dziubek

Informacje dodatkowe

• Nr ref.: 1202123

• Lokalizacja: Warszawa

• Rodzaj pracy: Stała