Partner Success Advisor

What we offer

• Flexible working hours in a hybrid model (4/1) - our hours can start between 7:00 a.m. and 10:00 a.m. We also have 30 days of occasional remote work.

• Qarterly bonus based on your performance and the results.

• Well-located offices (with e.g. fully equipped kitchens, bicycle parking, terraces full of greenery) and excellent work tools (e.g., raised desks, ergonomic chairs, interactive conference rooms).

• A wide selection of fringe benefits in a cafeteria plan - you choose what you like (e.g. medical, sports or lunch packages, insurance, purchase vouchers).

• English classes that we pay for related to the specific nature of your job.

• A training budget, inter-team tourism and an internal learning platform where you will find multiple trainings.

• An additional day off for volunteering, which you can use alone, with a team, or with a larger group of people connected by a common goal.

• Social events for Allegro people - Spin Kilometers, Family Day, Fat Thursday, and many other occasions we enjoy.

• And that's just the beginning! You can read more about the benefits here.

• #goodtobehere means that:

• You will shape the future of e-commerce - creating innovative, pioneering solutions that set new market standards. We have over 21 million active buyers across 6 countries and collaborate with more than 164k Partners.

• You will join a team you can always count on - we have on board top-class specialists who have sharing knowledge, experience, and best practices in their DNA. Want to get to know them better? Listen to the Allegro Podcast.

• You will be part of a team that always aims to stay one step ahead of the market - we act quickly, dynamically, and at the highest level, because only then we can genuinely shape the future of e-commerce.

• You will build your own development path - with access to diverse business areas, large-scale international projects, internal mobility, inter-team tourism, and regular feedback from your manager, you will drive your growth.

• You will see that mistakes are opportunities to learn - we believe that no matter how well we execute, we can always get better.

• Send us your CV and… see you at Allegro!

This is the right job for you if you have:

• Experience in B2B Account Management: 2–3+ years of experience managing a portfolio of business partners, merchants, or key accounts (ideally within the e-commerce, marketplace, or retail sectors).

• Proven track record of delivering on sales, growth, or volume targets (such as GMV and partner activation metrics).

• Experience in developing and executing structured growth strategies, such as Joint Business Plans (JBPs) and market sourcing plans.

• Ability to conduct basic market and performance analysis to provide partners with data-backed business insights (e.g., optimizing logistics, parametrizations, and tracking wallet share).

• Strong commercial skills with experience leading standard contract negotiations and directly handling merchant-level operational issues.

• Proven ability to work effectively with internal teams (e.g., Marketing, Category Management, Campaign, and Partner Programs) to execute growth initiatives.

• Deep understanding of marketplace dynamics, competitor landscapes, and promotional campaign mechanics.

• Practical experience working with CRM systems, with a strong focus on maintaining data integrity and partner segmentation criteria.

• A self-starter mindset with the ability to identify, source, and activate new high-potential merchants independently.

• Ability to build strong, trust-based relationships and present fact-based recommendations convincingly to partners.

• Excellent crisis-management skills with the ability to resolve issues directly and escalate complex conflicts appropriately.

• A collaborative mindset with a willingness to share knowledge, support team goals, and contribute to a positive team dynamic.

Your main responsibilities:

• Manage a portfolio of existing high-potential partners and identifies, sources, and activates new promising merchants.

• Manage and execute GMV and activation targets within their portfolio ensuring regular targets delivery.

• Develop Joint Business Plans (JBPs) and market sourcing plans focused on growth metrics.

• Actively source products to campaigns and runs dedicated operational sprints (e.g., logistics saturation).

• Conduct basic analytics to provide partners with data-backed business hints (e.g. logistics, parametrization).

• Track GMV, wallet share, partner actions, campaign results within assigned accounts and market competition to better inform strategies.

• Gather and analyze basic local market data to build strong, fact-based recommendations and arguments.

• Lead negotiations on standard agreements within scope, asking for guidance when needed.

• Handle merchant-level issues directly, escalating complex conflicts appropriately.

• Apply established partner segmentation criteria and ensures data integrity in partner profiles.

• Collaborate with different functions (e.g. marketing, campaign, category, partner programs team) to execute partner growth programs.

• Share knowledge and supports team goals, actively contributing to a positive team dynamic.