Project Manager (Partner Journey)

Ze swojej strony oferujemy:

• Flexible working hours in the hybrid model (4/1) - our hours can start between 7:00 a.m. and 10:00 a.m. We also have 30 days of occasional remote work.

• Annual bonus based on your performance and company results.

• Long term discretionary incentive plan based on Allegro.eu shares (restricted stock units).

• A great learning opportunity, working with people coming from a lot of experience in top tier strategy consulting and e-commerce space.

• Well-located offices (with e.g., fully equipped kitchens, bicycle parking, terraces full of greenery) and excellent work tools (e.g., raised desks, ergonomic chairs, interactive conference rooms).

• A wide selection of fringe benefits in a cafeteria plan - you choose what you like (e.g., medical, sports or lunch packages, insurance, purchase vouchers).

• English classes that we pay for related to the specific nature of your job.

• A training budget, inter-team tourism and an internal learning platform where you will find multiple trainings.

• An additional day off for volunteering, which you can use alone, with a team, or with a larger group of people connected by a common goal.

• Social events for Allegro people - Spin Kilometers, Family Day, Fat Thursday, and many other occasions we enjoy.

• And that's just the beginning! You can read more about the benefits here.

• #goodtobehere means that:

• You will shape the future of e-commerce - creating innovative, pioneering solutions that set new market standards. We have over 21 million active buyers across 6 countries and collaborate with more than 164k Partners.

• You will join a team you can always count on - we have on board top-class specialists who have sharing knowledge, experience, and best practices in their DNA. Want to get to know them better? Listen to the Allegro Podcast.

• You will be part of a team that always aims to stay one step ahead of the market - we act quickly, dynamically, and at the highest level, because only then we can genuinely shape the future of e-commerce.

• You will build your own development path - with access to diverse business areas, large-scale international projects, internal mobility, inter-team tourism, and regular feedback from your manager, you will drive your growth.

• You will see that mistakes are opportunities to learn - we believe that no matter how well we execute, we can always get better.

• Send us your CV and… see you at Allegro!

This is the right job for you, if:

• You have 5 years of experience in program or project management, especially in roles involving strategic responsibilities.

• You have successfully led complex, cross-functional initiatives from conception to initial product definition (loyalty programs experience is a strong asset).

• You have experience in developing and executing roadmaps.

• You know how to define analyses for creating new data-driven products and business recommendations.

• You are goal-oriented and able to manage change.

• You have highly developed communication skills (verbal, written, and presentation).

• You possess business acumen and the ability to think long-term.

• You communicate effectively in both English and Polish (C1).

Your main responsibilities:

• Shape the Platform Quality Framework: Drive the strategic development of robust performance metrics and set the criteria required for prestigious seller badges, perks, and program eligibility.

• Redesign Incentive Programs: Take end-to-end ownership of our top-tier seller recognition programs, creating impactful mechanics that inspire sellers to proactively elevate their service quality.

• Standardize Operational Excellence: Design and scale reliable operational requirements across the seller journey to eliminate logistical friction and secure a predictable customer experience.

• Champion the Seller Experience: Actively monitor seller sentiment and feedback, transforming insights into strategic platform enhancements and solutions that boost partner trust.

• Drive Cross-Functional Alignment: Act as the strategic anchor for the Seller Quality stream, collaborating with key internal teams (Commercial, Customer Experience, Logistics, Trust & Safety) to align quality initiatives with global business goals.

• Enable and Educate at Scale: Partner with communication and change-management teams to design effective rollouts, educational content, and frameworks that empower sellers to thrive within our ecosystem.