Customer Intelligence Expert - Junior / Mid / Seniorr - ICH Europe | Team Lead / Consultant
Warszawa, Polska
Key offer highlights
Great for a junior start
Tools: CRM
Data: SQL / BI / Python
Full-time
Remote work - no commuting
Job Description
Configure leading campaign management tools (e.g., SAS Customer Intelligence, Pega Decision Hub, Salesforce Marketing Cloud, Adobe Journey Optimizer) for clients across diverse industries and later use them to develop and execute targeted marketing campaigns.
Analyze customer data to uncover insights, identify trends, and support strategic decision-making for global client engagements.
Perform data wrangling and transformation using SQL and ETL tools to ensure high-quality, actionable datasets.
Leverage analytics platforms (e.g., Python, Databricks, SAS) to build models, segment audiences, and optimize campaign performance.
Collaborate with cross-functional, global teams to align customer intelligence initiatives with client business objectives.
Monitor and report on campaign performance, providing recommendations for continuous improvement tailored to international markets.
Stay updated on industry trends and best practices in customer intelligence and marketing analytics to deliver cutting-edge solutions.
About the Intelligent Consulting Hub (ICH)
Intelligent Consulting Hub is a part of Europe Strategy & Consulting practice, pulling together multinational and cross-cultural professionals based at key locations across Europe. No matter what business, no matter where in the world, our unrivaled industry and function experts help our Clients to shape the future creating clearly defined, measurable value. We are delivering on the promise of technology and human ingenuity. Our Poland part of ICH Consulting Hub is located in Warsaw, Kraków, Wrocław, Łódź and Gdańsk. Your impact will be truly global as you will leverage an unmatched network of people, knowledge, tools and technologies and work alongside some of the best thinkers in the market. “Join our world class capabilities and experience unique opportunities to grow your skills with us.” – Małgorzata Nasiłowska, ICH Consulting Hub Lead.
Join our AI Centre of Excellence in Poland, part of a global team of 9,000+ AI experts and data scientists. We partner with leading tech providers (AWS, GCP, Microsoft, Databricks, Snowflake, SAS) to build scalable data solutions that drive real business impact.
Poziom doswiadczenia
Team Lead/Consultant
5-10 years