Regional Manager Aftersales | Professionals
Kyiv, UA
Key offer highlights
Employment: contract
Full-time
Description
Porsche Ukraine LLC, a subsidiary of Porsche Holding Salzburg, is an importer of Volkswagen, Volkswagen Commercial Vehicles, Audi, SEAT and CUPRA brands. The company imports cars and spare parts to Ukraine, sells products of the Group's brands and provides warranty and service services through an authorised dealer network in accordance with international Volkswagen standards. Your benefits:
Company
Porsche Ukraine TOV
Contract
Unlimited
Department
Services
Skills
Adaptability
Communication Skills
Complaint Management
Conflict Management
Customer Relationship Management (CRM)
Customer Service
Customer Service Software
Emotional Intelligence
Problem Solving
Psychological Resilience
Quality Assurance (QA)
Sales Skills
Troubleshooting
Shift
Full-time
Experience
Professionals
Qualification requirements
University degree (preferably technical or economical).
Upper intermediate English.
Driver's license category „B“.
Advanced PC user (MS Office).
Experience in aftersales is an advantage.
Personal qualities we are looking for: high motivated, young and purposeful person, full of energy and optimism, sociable, focused on results.
Possible Tasks within this Role
Overseeing and supporting aftersales operations at regional dealerships.
Ensuring high service quality and customer satisfaction.
Analyzing KPIs and implementing improvement measures.
Conducting audits and developing the dealer network.
Coordinating the rollout of new service programs and brand standards.