SAP Service Manager with German | Poland | Osoba doświadczona

About Deloitte

• Deloitte is a variety of people, experience, industries and services we deliver in 150 countries of the world. It is an intellectual challenge, a good starting point for your career, and an excellent opportunity for continuous development and gaining valuable life experiences. What you only must do is to take the first step – press the apply button and send us your CV, go through all the stages of the recruitment process and sign a contract with us. Deloitte is simply your best choice.

About the team

• Learn more about our SAP Team - click here. 🌐

What we offer

• New professional challenge and leadership role - be part of the strategic growth of the SAP Operate division in Poland and Central Europe

• Collaborative Environment: A supportive and inclusive workplace where your ideas and contributions are valued.

• Long-term development and career growth

• Working in a hybrid mode in one of our offices located in Katowice, Poznań, Warsaw or Wrocław.

• International, experienced team with an informal atmosphere

• And a wide range of benefits: cafeteria, private medical care, professional training and certification, travel insurance, multi-sport card, regular team building events and much more

Who we are looking for

• 4+ years in SAP management, with a proven track record in leading teams and delivering SAP support services.

• In-depth knowledge of SAP systems and AMS processes.

• Previous leadership and team management experience – ability to manage a cross-functional delivery team.

• Knowledge of SAP Activate, Agile, Waterfall, or similar project methodologies.

• German language is a must. 💡

• Excellent communication and interpersonal skills.

• Strong problem-solving skills and attention to detail.

• Ability to work effectively in a multicultural and geographically dispersed team environment.

• Polish & English at excellent level - you will use them every day.

• EU passport - you may have business trips within the EU

• Knowledge of SAP Concur is an advantage.

Poziom doswiadczenia

• Osoba doświadczona

Your future role

• Team Management: Lead and manage a team of SAP Support Consultants and Service Desk Consultants across multiple locations. 👥

• Service Delivery: Ensure the effective delivery of Application Management Services (AMS) to our clients, maintaining high standards of performance and customer satisfaction.

• Project Leadership: Oversee the planning, execution, and completion of SAP-related projects, ensuring they align with client requirements and timelines.

• Client Engagement: Build and maintain strong relationships with clients, understanding their needs and ensuring responsive and proactive support.

• Continuous Improvement: Identify opportunities for process enhancements, implementing best practices to improve service efficiency and quality. 🚀

• Stakeholder Communication: Act as the primary point of contact for stakeholders, providing regular updates on project status and performance metrics.

Selection process

• 1) CV verification. 2) German language online assessment (20 minutes)3) 15 minutes phone call with Recruiter. 📞4) Interview with Director (1 hour)