Senior ServiceNow Engineer - IRM / GRC

Description

We are seeking a Senior ServiceNow Engineer specializing in IRM/GRC, including TPRM and Privacy. This role combines technical implementation support with long-term platform ownership and operational responsibility, working under the guidance of the ServiceNow Platform Architect. Responsibilities Configure and develop ServiceNow IRM/GRC, TPRM and Privacy capabilities Support governance, compliance, risk management and audit-related processes Participate in technical design reviews and implementation activities Review technical deliverables and configurations produced by implementation partners Support testing, deployment and production readiness Maintain ServiceNow solutions after go-live Receive and maintain technical knowledge transfer Provide Level 2 and Level 3 support after deployment Develop platform enhancements, automations, integrations and workflows Perform defect resolution, maintenance and release activities Contribute to upgrades, platform optimization and continuous improvement Ensure adherence to architecture, governance, security and development standards Requirements 3+ years of ServiceNow engineering/development experience Background in ServiceNow IRM, Risk Management and Compliance Expertise in TPRM or Privacy capabilities Proficiency in configuration, scripting and integration Capability to maintain operational ownership while collaborating with external partners Experience across the full lifecycle from implementation through transition to operations, stabilization, enhancement delivery and ongoing support Familiarity with greenfield ServiceNow implementations and enterprise-scale ServiceNow environments Strong preference for out-of-the-box solution design and platform standardization Flexibility to balance implementation activity with long-term platform ownership, operational support, governance and continuous improvement ServiceNow Certified System Administrator (CSA) required; Certified Application Developer (CAD) and CIS-Risk and Compliance are a plus Excellent written and verbal communication skills in English (B2+ level) Nice to have Knowledge of Privacy Management Familiarity with ServiceNow Now Assist Skills in JavaScript Background in Application Support

Requirements

• 3+ years of ServiceNow engineering/development experience

• Background in ServiceNow IRM, Risk Management and Compliance

• Expertise in TPRM or Privacy capabilities

• Proficiency in configuration, scripting and integration

• Capability to maintain operational ownership while collaborating with external partners

• Experience across the full lifecycle from implementation through transition to operations, stabilization, enhancement delivery and ongoing support

• Familiarity with greenfield ServiceNow implementations and enterprise-scale ServiceNow environments

• Strong preference for out-of-the-box solution design and platform standardization

• Flexibility to balance implementation activity with long-term platform ownership, operational support, governance and continuous improvement

• ServiceNow Certified System Administrator (CSA) required; Certified Application Developer (CAD) and CIS-Risk and Compliance are a plus

• Excellent written and verbal communication skills in English (B2+ level)

Responsibilities

• Configure and develop ServiceNow IRM/GRC, TPRM and Privacy capabilities

• Support governance, compliance, risk management and audit-related processes

• Participate in technical design reviews and implementation activities

• Review technical deliverables and configurations produced by implementation partners

• Support testing, deployment and production readiness

• Maintain ServiceNow solutions after go-live

• Receive and maintain technical knowledge transfer

• Provide Level 2 and Level 3 support after deployment

• Develop platform enhancements, automations, integrations and workflows

• Perform defect resolution, maintenance and release activities

• Contribute to upgrades, platform optimization and continuous improvement

• Ensure adherence to architecture, governance, security and development standards

Seniority

• Senior

Nice to have

• Knowledge of Privacy Management

• Familiarity with ServiceNow Now Assist

• Skills in JavaScript

• Background in Application Support