Service Sales Manager NPE Division Andean & Central America Cluster
Colombia, Polska
About GEA
GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA’s success – come and join them! We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.
Why join GEA
GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified.
Your profile and qualifications
Bachelor’s degree in Engineering or equivalent preferred.
5 years’ in Service Sales or Equipment Sales Experience.
Sales context understanding and CRM system use as management experience.
High professional ethical standards and diverse workplace management experience.
Experience in NPE technologies knowledge by exposition or exposure.
Proven experience leading strategy implementation and long-term negotiation with stakeholders.
Strong verbal and written communication skills in English and in the official language of the role-based country if apply.
Ability to engage effectively across diverse levels, functions, cultures, and business contexts.
Integrity, credibility and a strong commitment to company’s mission.
Leadership in teams managing fast pace and continuous changing environments.
Business Acumen and Negotiation Skills.
Collaborative and organizational mindset.
Curiosity and Learnability centered leader.
Your responsibilities and tasks
Develop service sales strategy and ensure a unified approach to customers within alignment and Service Director alignment.
Achieves sales growth and expands market reach and coverage, finding opportunities for upgrades, customized service projects, service level agreements and repairs.
Determines and implements the go-to-market strategy, defines sales channels according to country requirements and resource availability.
Sets and tracks sales targets, KPIs, performance for service sales team.
Ensuring customer satisfaction through high quality service levels and execution.
Operate in partnership with new machines sales team to identify opportunities to maximize revenue and improve overall customer experience.
Ensuring customer satisfaction through high quality service levels and execution
Develop Service Sales team talent pipeline alongside HR focused on high-performance coaching-mentoring to his/her team focused over continuous development. development
Drive Service Innovation by identifying emerging market trends, technological advancements, and competitive practices to enhance customer value.