Technical Services Manager VLS Adria

Your contact

• Schaeffler Hrvatska d.o.o.

Your Qualifications

• A university degree in Automotive Engineering or another relevant engineering discipline.

• A minimum of 5 years of experience in a technical role within OES, IAM distribution, and/or garage environments.

• Strong practical automotive engineering experience.

• Experience in technical training, workshop support, or technical field service is highly relevant.

• Good PC skills, including MS Office.

• A customer-oriented and sales-supportive mindset.

• Strong teamwork, communication, and organizational skills.

• A proactive, results-driven personality.

• Willigness to travel at leat 50% of the time.

• Fluency in the local language and business-level English, both written and spoken. These qualification requirements are based on the attached job description.

• We look forward to your application.

Słowa kluczowe

• Experienced

• Professional

• Full-Time

• Unlimited

• Sales Management

Your Key Responsibilities

• Adapt existing training materials to local market needs.

• Plan, prepare, and deliver technical training programs and workshops.

• Train technical service teams, sales staff, customers, and sales partners.

• Provide technical consulting and support on request and on a regular basis.

• Support service quality and warranty-related activities.

• Produce local technical content and online training materials.

• Deliver remote customer support and conduct field visits.

• Support fairs, events, and local cross-functional initiatives.

• Contribute to the development of training tools, materials, and equipment.

• Improve training programs based on participant feedback.

• Support technical assistance activities and local warranty claim analysis.

• Coordinate quality assurance and complaint management.

• Analyze customer complaints to identify training needs.