IT Application Specialist | Osoba doświadczona
Gdańsk, Katowice, PolskaNajważniejsze cechy oferty
Model hybrydowy - część pracy zdalnie
Język angielski
Szkolenia
What we offer
Stable job in multinational company based on employment contract;
Working in flexible hybrid model - partially from home and the office;
Great opportunity for professional development (individual training plan, soft skills and technical trainings, access to modern training platforms e.g. Udemy for Business, LinkedIn Learning);
Structured onboarding process and Buddy program for new joiners;
Open and friendly organizational culture based on the pillars of well-being and diversity & inclusion;
Wymagania
Experience in application support (incident management, troubleshooting);
Strong teamwork and communication skills;
Analytical mindset with solid problem‑solving abilities and database‑oriented thinking;
Proficiency in Excel and SQL;
Ability to work independently and manage priorities effectively;
Good English skills for international collaboration;
Experience with document management systems;
Exposure to Salesforce;
Familiarity with IT service management practices (e.g. ITIL);
Interest in AI-enabled solutions.
Poziom doswiadczenia
Osoba doświadczona
Zakres obowiązków
Provide day-to-day application support, including incident handling and troubleshooting;
Act as a primary contact for users and ensure clear, timely communication;
Monitor application performance and identify improvement opportunities;
Support enhancements, configuration changes, and minor upgrades;
Maintain documentation such as support procedures and knowledge articles.
Selection process
Apply and create your future with us!If your resume is of interest to us, the recruitment will consist of several stages:1. Short online interview with Recruiter.2. Interview/s with member/s of the team.