Senior ServiceNow Developer

Opis

Location: Katowice / Wrocław - 2 days in office / 3 days remote Let us introduce you the job offer by EY GDS Poland – a member of the global integrated service delivery center network by EY. Senior ServiceNow Developer - this role is a part of global structure of EY as a Global Elite partner of ServiceNow. Involving different roles and stakeholders we provide our customers with best consultancy and solutions. The opportunity As a Senior ServiceNow Developer, you will support end‑to‑end implementations of the Now Platform for global clients. Beyond development, you will act as a functional consultant—analyzing requirements, advising stakeholders, and designing scalable solutions. As a Global Elite Partner, EY gives you exposure to complex, multi‑module projects and advanced custom builds. What we look for We’re looking for Senior Developers who combine strong technical delivery with functional consulting skills. You should enjoy working directly with clients, taking ownership of workstreams, and shaping solutions across multiple modules. This role offers clear growth paths toward architect or technical lead positions.

Oferujemy

• EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across nine locations – Argentina, China, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

Wymagania

• Another European language.

• Bachelor’s or Master’s degree in a technical or economic field.

Wymagania

• Strong understanding of the Now Platform and hands‑on experience in implementation, customization, or integrations.

• Ability to work with clients in a consultative manner and translate business needs into platform functionalities.

• Experience with IRM / GRC or acting as a Technical Lead is a plus.

Zakres obowiązków

• Participate in implementation projects for global clients, covering requirement analysis, design, configuration, and development.

• Translate business needs into functional and technical solutions.

• Configure and extend the Now Platform using out‑of‑the‑box features and custom development.

• Collaborate closely with stakeholders and guide them in using platform capabilities effectively.

• Lead selected workstreams, mentor consultants, or design solution architecture.

• ServiceNow Consulting implementation projects with a focus on developing new solutions and expanding system functionalities within the scope of R&D activities.

• Cooperating with R&D teams to identify and implement best practices and new ServiceNow technologies/solutions that may enhance the efficiency of business processes.

• Reporting the progress of R&D projects and documenting the results of implementations, as well as post-implementation review

• Designing, testing, and implementing new ServiceNow solutions – conducting workshops, pilots, proof-of-concept initiatives, and deploying new or improved system features.

Wymagania

• 3+ years of experience in ServiceNow implementation projects.

• Proficiency in at least two programming languages (e.g., JavaScript, C#, Java).

• Solid understanding of ITSM and GRC processes and best practices.

• Experience designing and delivering technical solutions, including configuration, custom development, integrations, testing, and documentation.

• Ability to work with stakeholders, gather requirements, and ensure alignment with business goals.