Sales Support & Business Operations

About GEA

• GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA’s success – come and join them! We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.

• Why join GEA

• GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified.

Wymagania

• Professional degree in fields related to engineer.

• Experience in sales, technical service, and data analysis.

• Experience in production processes.

• 1 to 2 years of experience in sales or a commercial profile.

• Intermediate English level (B2). Part of the process will be conducted in English.

• Advanced proficiency in Excel, Power BI, and PowerPoint.

• Knowledge of SAP.

• Experience using CRM tools and administrative platforms such as Concur.

• The position is hybrid, so you must be available to commute to our offices located in Santa Fe.

Zakres obowiązków

• Generate quotations for spare parts, upgrades, and customization for regional clients.

• Manage customer orders and requests, enduring timely responses and high service quality.

• Collaborate closely with the sales team to identify new business opportunities and support revenue growth.

• Maintain update customer information, opportunities, and commercial activities in the CRM system.

• Coordinate with Supply Chain on procurement, fulfillment, and logistics of customer requirements.

• Monitor delivery timelines, internal requests, and process steps to ensure customer satisfaction.

• Analyze commercial and operational data to identify trends, opportunities, and areas for improvement.

• Prepare monthly performance reports, presentations, dashboards, and KPI analysis for management.

• Build and maintain dashboards in Excel/Sheets and Power Bi to support decision-making.

• Assist in budgeting and forecasting process through data collection, consolidation, and validation.

• Prepare operational documents such as reports, spreadsheets, presentations, and special materials as needed.

• Ensure compliance with internal procedures, corporate policies, and operational standards.

• Support internal audit processes by providing update documentation and maintaining organized records.

• Submit and manage expense reports through Concur, ensuring timely and accurate processing.

• Maintain clear, timely communication with internal teams including Sales, Supply Chain, Finance, etc.

• Support Operational relationship management with clients and external partners.

• Facilitate coordination between all areas involved in commercial, operational, and logistics processes.

Opis

GEA is one of the world’s largest systems suppliers for the food, beverage and pharmaceutical sectors. Our portfolio includes machinery and plants as well as advanced process technology, components and comprehensive services. Used across diverse industries, they enhance the sustainability and efficiency of production processes globally. Would you like to be part of our Team? Join our Team in Mexico and support us as a: Sales Support & Business Operations