Customer Solutions Agent

Oferujemy

• Competitive salary

• Discounted and unlimited travel to over 250 destinations

• Unrivalled career progression

Wymagania

• Qualifications/Education – It is expected that candidates will be educated to third level, have excellent level of English and some experience in a customer service environment.

• A passion for customer service and problem solving a commitment to seeing things through to the end and an ability to be an advocate for the customer in a busy airline that can sometimes forget about their needs.

• Strong computer navigation skills and PC Knowledge.

• Ability to effectively communicate, both written and verbally.

• Dependable with strong attention to detail.

• Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly.

• Ability to work as a team member, as well as independently

• Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner