Service Administrative (Spain & Portugal)

Opis

We are looking for a proactive and service-oriented Service Administrative / Back Office Professional to join our Service team, supporting operations across Spain and Portugal. This role combines administrative excellence, customer focus, and cross-functional collaboration with Service, Sales, and Field teams.

About GEA

• GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA’s success – come and join them! We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.

• Why join GEA

• GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified.

Wymagania

• FP2 Administrative qualification or equivalent.

• Experience working in SAP and CRM environments.

• Strong customer orientation, with the ability to empathize and build trust.

• Able to work autonomously with limited supervision, showing initiative and strong time-management skills.

• Excellent customer-facing and interpersonal skills.

• Fluent English, both spoken and written, with the ability to hold professional conversations.

• Expert user of Microsoft Office tools (Outlook, Excel, Word, etc.).

• A structured, detail-oriented mindset.

• A proactive and hands-on approach.

• Strong collaboration skills in multicultural and cross-functional teams.

• A genuine commitment to service excellence.

• Attractive compensation package

• Private health insurance plan

• Employee Assistance Program

• Flexible working hours and a hybrid working model (up to two days per week remote).

• 23 days of vacation per year.

• Great work environment as part of a collaborative team

• Continuous internal training and career development opportunities, both nationally and internationally.

• The opportunity to join a company recognized as a Top Employer 2026.

Zakres obowiązków

• Provide daily administrative support to Service and Sales teams.

• Coordinate and manage all logistics arrangements, including hotel bookings, flights, rental cars, and related travel services.

• Support and manage QHSE-related documentation associated with Service activities.

• Work closely with the Field Service Manager and the local QHSE team to ensure proper coordination.

• Manage required documentation and signatures in accordance with customer QHSE systems and internal procedures.

• Ensure compliance with applicable local QHSE regulations, standards, and company policies.

• Act as a backup for the Sales Administration team when required.

• Provide administrative support to Sales operations, including:Preparing quotations and sales orders.Issuing, monitoring, and following up on invoices related to Sales projects.Maintaining and updating customer records within the CRM system.Ensuring timely and accurate updates of Sales activities in the CRM.

• Preparing quotations and sales orders.

• Issuing, monitoring, and following up on invoices related to Sales projects.

• Maintaining and updating customer records within the CRM system.

• Ensuring timely and accurate updates of Sales activities in the CRM.