Administrator People Services

Description

The HR Coordinator is responsible for providing comprehensive HR operational support across Southeast Asia. This role serves as the first point of contact for employees through the HR ticketing system, ensuring timely and accurate support across the employee lifecycle. The position supports Talent Acquisition (TA), onboarding and offboarding processes, payroll coordination, and day to day HR administration while ensuring compliance with company policies and local labor regulations.

About GEA

• GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA’s success – come and join them! We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.

• Why join GEA

• GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified.

Your profile and qualifications

• Diploma degree in Human Resources, Business Administration, or a related field.

• At least 2 years of experience in HR Operations, HR Administration, or HR Shared Services.

• Hands on experience supporting multiple countries or regional HR operations is preferred.

• Experience with HR ticketing systems, HRIS, and payroll coordination is an advantage.

• Strong organizational and coordination skills with high attention to detail.

• Ability to manage multiple tasks and meet deadlines in a fast paced environment.

• Good communication and interpersonal skills across different cultures.

• Problem solving mindset with a service oriented approach.

• Proficient in MS Office; HRIS experience is an added advantage.

• Ability to handle confidential information with professionalism and discretion.

• Strong verbal and written communication skills in English and local language

• Ability to work effectively with stakeholders across different countries and cultures

• Proactive, service-oriented mindset with the ability to manage multiple priorities

Your responsibilities and tasks

• Act as the primary point of contact for employee HR inquiries via the HR ticketing system, ensuring timely resolution and proper escalation.

• Deliver end to end HR operational support across the employee lifecycle for SEA countries.

• Maintain accurate and up to date employee records in HR systems in compliance with data privacy requirements.

• Support HR audits and internal reporting as required.

• Coordinate onboarding activities including system access, documentation, and probation tracking.

• Ensure a smooth onboarding experience for new hires in alignment with company standards.

• Manage offboarding processes including resignation notification to all related parties, system deactivation, and upload exit documentation in the system.

• Ensure compliance with local requirements related to onboarding and termination.

• Act as the HR point of contact for payroll coordination.

• Ensure payroll & Leaves inputs (new hires, resignations, salary changes, allowances, leave data) are accurate and submitted on time.

• Assist in compensation and benefits administration, including enrollments and changes in Leaves system and Insurance portal.

• Work closely with HR Business Partners, TA teams, and external vendors across SEA.

• Ensure HR processes comply with company policies and local labor laws.

• Support HR projects, process improvements, and system enhancements as assigned.