Application Config Specialist - SF LMS

Description

Location: Wrocław - 2 days in office / 3 days remote Let us introduce you to the opportunity at EY GDS Poland, part of EY’s global integrated service delivery network. As a Senior in Technology Risk, you will be part of a high-performing, international team delivering IT audit and technology risk services to leading global clients. The opportunity AE Config Lead will have full responsibility for the delivery of LMS solutions end-to-end working with Project Manager, QA resources and integration team

What we offer

• EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across nine locations – Argentina, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

Certification Requirements

• SAP Certified – Learning Management.

• At least one additional Talent Management module.

Ideally, you’ll also have

• Excellent communication.

• Interpersonal skills to interact with business users and provide training/support.

Skills and attributes for success

• SAP SuccessFactors Learning configuration and delivery expertise.

• Strong understanding of learning management, compliance, and development processes.

• Exposure to other SuccessFactors modules (e.g., Employee Central and Talent Modules).

• Configure learning items, curricula, programs, certifications, and compliance training.

• Handson LMS integrations with HR Core, Recruiting, Onboarding.

• Strong knowledge on OCN integration with external content providers.

• Experience in LMS imports.

• Experience in custom reports and dashboards for learning analytics (SAC/ORD).

• Experience using AI assisted tools or copilots for delivery, analysis, or documentation.

• Working knowledge of automation or intelligent insights in L&D contexts.

• Experience with reporting, learning analytics, or content strategy.

• Good knowledge of learning processes and compliance training

• Strong communication and documentation skills.

Your key responsibilities

• Leadership: Ability to inspire, guide, and mentor consultants throughout complex project lifecycles.

• Configure SAP SuccessFactors Learning solutions aligned with organizational learning, compliance, and development strategies.

• Translate business, HR, and L&D requirements into scalable learning structures, curricula, assignments, and workflows.

• Support activities including enhancements, releases, data migration, testing, and production support.

• Integrate SAP SuccessFactors Learning with other SuccessFactors modules and enterprise systems using standard integration patterns.

• Integration with third-party applications.

• Collaborate with HR, IT, and analytics teams to ensure consistent learner data and reporting foundations.

• Understand AI concepts such as recommendations, automation, and intelligent insights at an applied level, without owning model design.

• Support reporting using Plateau reports / Stories.

• Work closely with HR, L&D stakeholders, and technical teams.

• Prepare functional documents, test scenarios and Configuration workbooks.

• Manage content integration (SCORM/AICC packages).

• Ensure compliance with enterprise SDLC, data privacy, security, and responsible AI guidelines.

• Apply AI assisted techniques to improve learning recommendations, completion tracking, and operational insights.

• Leverage pre built AI capabilities within SAP and adjacent platforms (e.g., intelligent recommendations, automation, insights) to enhance learning outcomes.

To qualify for the role, you must have

• Education:

• A degree in Computer Science and/or a business related degree or equivalent work experience

• Experience:

• Minimum of 10+ years experience in SuccessFactors Learning Management.

• Minimum 5+ End to End implementation experience or support projects in SF LMS.

• Experience in global HR/talent management processes.

• Work experience in a professional services industry preferred.

Analytical/Decision Making Responsibilities

• Demonstrate, by example, in-depth knowledge of the EY competency principles and practices, including coaching, learning and mentoring.

• Leader and team player – sets example for business analysts and others to follow

• Create an open, honest, accountable and collaborative team environment