Business Analyst

Description

Gather, analyze, and document business requirements related to case management, workflow automation, and content/document management. Facilitate workshops and meetings with business stakeholders to understand current processes and future needs. Model business processes using BPMN and translate them into workflow specifications for BPM platforms. Create functional specifications, user stories, process flows, and acceptance criteria. Identify and define opportunities for AI adoption, including document classification, information extraction, and decision-support use cases. Collaborate closely with architects, developers, QA engineers, and product stakeholders throughout the delivery lifecycle. Support backlog management, requirements refinement, and sprint planning activities within Agile teams. Assist in UAT planning and execution, ensuring delivered solutions meet business expectations. Drive process optimization initiatives and recommend improvements to increase operational efficiency. Requirements Proven experience working as a Business Analyst in complex IT projects. Strong knowledge of business analysis methodologies and requirements management practices. Hands-on experience with BPMN and business process modeling. Ability to create clear and structured functional documentation, user stories, and acceptance criteria. Experience working in Agile environments, including Scrum and/or Kanban. Strong stakeholder management, communication, and facilitation skills. Ability to bridge business and technical perspectives and effectively translate requirements into actionable deliverables. Analytical mindset with strong problem-solving and process-improvement capabilities. Nice to Have Experience with BPM and ECM platforms such as IBM BAW, IBM FileNet, Camunda, Pega, or similar solutions. Knowledge of workflow automation and enterprise content management concepts. Experience within financial services, insurance, public sector, or other highly regulated industries. Understanding of APIs, integrations, and enterprise application architecture. Familiarity with AI/GenAI solutions and experience identifying AI-driven business opportunities. Exposure to digital transformation or process modernization initiatives.

Responsibilities

• We are looking for an experienced Business Analyst to join a digital transformation initiative focused on modernizing business processes, workflow automation, content management, and AI-driven capabilities. In this role, you will act as the key link between business stakeholders and technical teams, ensuring that business needs are translated into scalable, efficient, and user-centric solutions. You will be involved throughout the full project lifecycle, from requirements gathering and process analysis to solution design, testing, and implementation.

Informacje dodatkowe

• Nr ref.: 1201556

• Lokalizacja: Warszawa

• Rodzaj pracy: Kontrakt