Collections Analyst with Languages (M / K)

Description

For our client we are looking for a person for the position of Collections Analyst with Languages (M/K).

Branża

• Finanse

Requirements

• Fluency in English (minimum B2 level)

• Fluency in one of the following languages will be an advantage: Dutch, Turkish, Portuguese, Spanish, French, Italian, Greek, Bulgarian, Hungarian, Slovenian, or Slovak

• Strong communication and interpersonal skills

• Confidence in speaking with customers over the phone and via email

• Good knowledge of Microsoft Office, particularly Outlook and Excel

• Previous experience in customer service, administration, finance, or accounts receivable will be an advantage, but is not required

• Interest in finance, accounts receivable, or business operations

What we offer

• Employment based on an employment contract or B2B

• Possibility to work remotely

• Comprehensive training on collections processes, tools, and systems

• Supportive and collaborative international work environment

• Exposure to customers across European markets

• Ongoing learning and professional development opportunities

• ManpowerGroup benefits package, including private medical care, MultiSport card, and life insurance

• The offer applies to temporary work.

• Manpower (Agencja zatrudnienia nr 412) to globalna firma o ponad 70-letnim doświadczeniu, działająca w 82 krajach. Na polskim rynku jesteśmy od 2001 roku i obecnie posiadamy prawie 35 oddziałów w całym kraju. Naszym celem jest otwieranie przed kandydatami nowych możliwości, pomoc w znalezieniu pracy odpowiadającej ich kwalifikacjom i doświadczeniu. Skontaktuj się z nami - to nic nie kosztuje, możesz za to zyskać profesjonalne doradztwo i wymarzoną pracę!

Responsibilities

• Contact customers via phone and email regarding overdue invoices and outstanding balances

• Follow up on payment commitments and monitor customer accounts

• Investigate and resolve payment disputes in cooperation with internal teams

• Maintain accurate records of customer interactions and collection activities

• Send payment reminders and account statements as required

• Escalate complex issues to senior team members when necessary

• Ensure compliance with internal policies, procedures, and data protection requirements