Collections Specialist - Credit & Collections (m / k)

Description

We are looking for a Collections Specialist (Credit & Collections) to support UK OTC operations. Location: Wrocław/ hybrid B2B Contract/ UoP Immediate start available

Requirements

• Experience in Collections, Credit Control, Cash Applications, or Order to Cash (OTC) processes

• Strong analytical and problem-solving skills

• Ability to work independently with excellent organizational skills

• Strong communication skills and the ability to build relationships with customers while discussing payment-related matters

• Experience with ERP systems will be considered an advantage

• Good command of English, enabling effective work in an international environment

• Offer:

• Employment based on either a B2B contract or a temporary employment contract

• Hybrid work model (1-2 days per week in the office)

• Comprehensive ManpowerGroup benefits package, including access to the MultiSport card, private medical care, group life insurance, and the ManpowerGroup Premium discount program offering special deals on products and services from numerous brands, retailers, sports facilities, theatres, and restaurants

• Individual support and tailored career development opportunities through the global MyPath program

• Free My Manpower app, providing easy access to employment documents and HR-related information in one convenient place

• Temporary work.

• Manpower (Agencja zatrudnienia nr 412) to globalna firma o ponad 70-letnim doświadczeniu, działająca w 82 krajach. Na polskim rynku jesteśmy od 2001 roku i obecnie posiadamy prawie 35 oddziałów w całym kraju. Naszym celem jest otwieranie przed kandydatami nowych możliwości, pomoc w znalezieniu pracy odpowiadającej ich kwalifikacjom i doświadczeniu. Skontaktuj się z nami - to nic nie kosztuje, możesz za to zyskać profesjonalne doradztwo i wymarzoną pracę!

Key Responsibilities

• Monitor customer accounts and analyze outstanding receivables

• Contact customers regarding payment-related inquiries and overdue balances

• Manage collection activities in line with established procedures and company policies

• Assess and review customer credit risk

• Collaborate with Sales, Finance, and Customer Service teams to resolve issues related to outstanding receivables

• Investigate and resolve invoice and payment discrepancies

• Prepare reports and analyses related to receivables and debt exposure

• Support initiatives aimed at improving collection performance and optimizing Credit & Collections processes