Order Handling (m / f/d)
Austria, Polska
Description
Responsible for the commercial processing of new machine, service, repair, and rental orders, including quotation preparation, order management, logistics coordination, export and customs documentation, technical clarification with service teams, customer support, and invoicing for international markets within CEE-Region.
About GEA
GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA’s success – come and join them! We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.
Why join GEA
GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified.
Your profile and qualifications
German & English (proficient)
Strong understanding of international business operations and customer requirements
Customer-oriented approach with a focus on service excellence and satisfaction
Excellent problem-solving and analytical skills
Effective communicator, able to engage with stakeholders at all organizational levels
Collaborative team player with a proactive and open-minded mindset
Your responsibilities and tasks
Managing commercial processing of new machine, service, repair, and rental orders
Preparing quotations and tailored customer proposals based on technical requirements
Coordinating domestic and international shipments, returns, and export/customs documentation
Liase with technical support and service teams to ensure accurate order execution
Handle service requests, tickets, reports, and invoicing
Maintaining order documentation and ensuring compliance with internal and customer requirements