Order Management Specialist with Turkish

Branża

• Obsługa klienta

Requirements

• Very good command of Turkish (minimum B2 level).

• Communicative level of English (minimum B2 level).

• Previous experience in a similar role within order management, logistics, or administration will be considered an advantage.

• Strong attention to detail, analytical thinking, and good organizational skills.

• Eagerness to learn and develop professional competencies in an international environment.

• Offer:

• Employment based on a permanent employment contract.

• Hybrid working model (modern office located in Warsaw's Mokotów district).

• Standard business hours, Monday to Friday.

• Comprehensive onboarding and training program during the first 3 months (office-based).

• Benefits package including private healthcare (Lux Med), co-financing of a Multisport card, access to a wide range of benefits through the MyBenefit platform, attractive bonuses, and a lunch card.

• Opportunity to gain valuable experience in an international work environment.

• This is a permanent employment opportunity.

• Manpower (Agencja zatrudnienia nr 412) to globalna firma o ponad 70-letnim doświadczeniu, działająca w 82 krajach. Na polskim rynku jesteśmy od 2001 roku i obecnie posiadamy prawie 35 oddziałów w całym kraju. Naszym celem jest otwieranie przed kandydatami nowych możliwości, pomoc w znalezieniu pracy odpowiadającej ich kwalifikacjom i doświadczeniu. Skontaktuj się z nami - to nic nie kosztuje, możesz za to zyskać profesjonalne doradztwo i wymarzoną pracę!

Responsibilities

• Manage the end-to-end order fulfillment process for customer orders.

• Resolve order-related issues and ensure timely deliveries.

• Communicate with customers and internal departments (logistics, warehouse, sales).

• Prepare reports and analyses related to order management and customer service operations.

• Handle customer complaints and returns in line with company procedures.

• Collaborate with the team to optimize order management processes.