Service Product Manager

Description

Are you passionate about digital product innovation, service transformation, and creating scalable global solutions? Join us and play a key role in shaping the future of our service business. Location: Open to multiple locations

About GEA

• GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA’s success – come and join them! We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.

• Why join GEA

• GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified.

Your profile and qualifications

• Degree in Business, Engineering, or related field

• Minimum 5+ years of experience in product management, digital products, service business transformation, or similar roles

• Solid analytical capabilities and data-driven decision making

• Strong commercial mindset with a focus on outcomes and value creation

• Deep understanding of market dynamics and customer needs

• Experience with digital innovation, agile methodology, digital service sales

• Excellent communication and stakeholder management skills in a matrix organization

• A proactive, adaptable mindset in a fast-paced environment

• Entrepreneurial and hands-on approach, energetic with a can-do attitude

Your responsibilities and tasks

• Lead the development of new digital service products; managing technical and commercial aspects of product development

• Own digital service products, defining product roadmap, business scaling model, standardization and roll-out strategies to drive recurring revenue.

• Monitor and report KPIs, ensuring alignment with internal stage-gate processes.

• Identify innovation opportunities, drive product continuous development, and bring new products to market successfully.

• Craft and implement go-to-market strategies, that bring our products to the market in a repeatable, scalable, and profitable way.

• Conduct market analysis and competitive research to uncover growth opportunities.

• Collaborate cross-functionally with finance, sales, marketing, and R&D.

• Support portfolio management and recurring revenue transformation initiatives.

• Support building a digital platform that scales NPE digital service offering.

• Drive the adoption of AI-enabled capabilities in digital service products.