Specialist People Systems Implementation Management (f / m/d)

Description

Join the exciting part of our People Services & AI department! People Services & AI supports employees and managers in more than 50 countries from three hubs. The Systems Configuration Team ensures that our global HRIS landscape — across both Workday and ServiceNow — evolves in a structured, scalable, and user‑focused way. This role focuses on expert Workday and ServiceNow configuration and support, release enablement, and functional guidance across our active licenses. It touches any area where configuration, module ownership, requirement clarification, or stakeholder alignment is needed.

About GEA

• GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA’s success – come and join them! We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.

• Why join GEA

• GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified.

Your profile and qualifications

• Several years of hands‑on Workday configuration experience in an international environment.

• Experience with reporting, cross‑module logic, or complex business process configuration in Workday.

• Experience in digital process design, including translating business needs into scalable, automated workflows.

• Broad functional understanding across multiple Workday modules.

• Experience analyzing releases, validating impacts, and supporting feature adoption.

• Familiarity with ServiceNow HRSD module and configuration or willingness to learn.

• Strong skills in requirement refinement, stakeholder alignment, and solution design.

• Analytical, structured, and solution‑oriented working style.

• Confident and clear communicator across stakeholder levels.

• Fluent in English.

• Experience with Atlassian products (Jira, Confluence).

• SQL knowledge or willingness to learn.

• German language skills.

• Degree in Business Administration, Information Systems, HR, Computer Science, or a related field.

Your responsibilities and tasks

• Take ownership for selected Workday and ServiceNow areas and act as the key contact for configuration, improvements, and further development.

• Analyse requirements, assess change requests, and translate business needs into scalable and sustainable system configurations.

• Configure Workday modules and support ServiceNow configuration changes, including structured documentation.

• Analyze Workday releases, assess impacts, validate new features, and drive the adoption of relevant changes.

• Manage & implement cross-module configurations and broader system updates across Workday and ServiceNow.

• Support project-driven configuration activities, testing, cutover validation, and readiness activities while ensuring alignment with architectural and design principles.

• Collaborate closely with Product Owners, People Services, IT teams, and internal/external partners to drive harmonization and standardization across regions and teams.