pracaon.pl

Junior Finance Operations Specialist (OTC) with European Languages | Absolwent

Wrocław, Polska
Deloitte
Partner
Зарплата за домовленістю
Повна зайнятість • Гібридна • IT та телекомунікації

Основні характеристики вакансії

  • Гібридний формат - частково віддалено

  • ERP

  • Рівень Junior

  • Обслуговування клієнтів

What we offer

  • Stable job in multinational company based on employment contract;

  • Working in flexible hybrid model - partially from home and the office;

  • Great opportunity for professional development (individual training plan, soft skills and technical trainings, access to modern training platforms e.g. Udemy for Business, LinkedIn Learning);

  • Structured onboarding process and Buddy program for new joiners;

  • Open and friendly organizational culture based on the pillars of well-being and diversity & inclusion;

  • Attractive benefits:

Who we are looking for

  • Collections

  • Accounts Receivable Disputes

  • Fluency in English (minimum B2)

  • Knowledge of any European language (B1-C1)

  • Interest or first experience in Finance, Accounting, Business Operations, Customer Service or Finance Operations

  • Strong communication skills and willingness to learn

  • Good attention to detail and analytical mindset

  • Previous experience is welcome but not required

Poziom doswiadczenia

  • Absolwent

Your future role

  • Support daily AR tasks, such as reviewing deductions, short payments, and pricing differences;

  • Look into the root causes of discrepancies using available systems and documents (ERP, customer portals, proof of delivery);

  • Communicate with customers and internal teams in a clear and friendly way to gather information and help resolve issues;

  • Keep documentation organized to support credit approvals or follow‑up actions;

  • Help process credit memos and coordinate with Collections when repayment is needed;

  • Notice recurring patterns and share them with the team to improve processes;

  • Take part in small improvements that make AR work smoother and more efficient.

  • Proactively contact customers with overdue balances to secure timely payment;

  • Establish and manage effective payment plans when needed;

  • Maintain accurate records of all collection activities, customer communications, and commitments;

  • Investigate billing discrepancies and collaborate with AR to support dispute resolution;

  • Partner with Sales, Customer Service, and other teams to resolve customer issues impacting payments;

  • Provide regular reporting on collection progress, risks, and account statuses;

  • Ensure all collection practices comply with internal policies and legal standards.

Selection process

  • Apply and create your future with us!If your resume is of interest to us, the recruitment will consist of several stages:1. Short test assessment online.2. Short online interview / short phone interview with Recruiter.3. Online interview with your future Manager.

Цю пропозицію імпортовано із зовнішнього порталу.Джерело оголошення