Lead AI Workplace Solutions Engineer

Description

We are looking for a Lead AI Workplace Solutions Engineer to drive modern collaboration and AI-powered productivity across the enterprise. This role focuses on enabling, integrating, and governing workplace and AI solutions to deliver secure, scalable, and efficient digital experiences. Responsibilities Manage and evolve Microsoft Teams and core collaboration services Support AI-powered tools while ensuring proper governance, adoption and cost control Drive onboarding, licensing and compliance processes for AI applications and development tools Implement automation and integrations using Microsoft Graph and related technologies Provide advanced support for complex cross-platform issues Ensure security, compliance and alignment with enterprise AI governance standards Collaborate with cross-functional teams to design and improve workplace and AI solutions Maintain documentation and contribute to service enablement and knowledge sharing Requirements 5+ years of experience in workplace solutions engineering or related roles Expertise in Microsoft 365 (Teams, SharePoint, Copilot) and collaboration tools Familiarity with AI tools such as Microsoft 365 Copilot, Claude, GitHub Copilot, Cursor and similar platforms Understanding of modern cloud platforms and identity management (e.g., Entra ID) Skills in automation and scripting (PowerShell, Python) Knowledge of AI governance, compliance and responsible use practices Strong troubleshooting skills across integrated workplace and AI environments

Requirements

• 5+ years of experience in workplace solutions engineering or related roles

• Expertise in Microsoft 365 (Teams, SharePoint, Copilot) and collaboration tools

• Familiarity with AI tools such as Microsoft 365 Copilot, Claude, GitHub Copilot, Cursor and similar platforms

• Understanding of modern cloud platforms and identity management (e.g., Entra ID)

• Skills in automation and scripting (PowerShell, Python)

• Knowledge of AI governance, compliance and responsible use practices

• Strong troubleshooting skills across integrated workplace and AI environments

Responsibilities

• Manage and evolve Microsoft Teams and core collaboration services

• Support AI-powered tools while ensuring proper governance, adoption and cost control

• Drive onboarding, licensing and compliance processes for AI applications and development tools

• Implement automation and integrations using Microsoft Graph and related technologies

• Provide advanced support for complex cross-platform issues

• Ensure security, compliance and alignment with enterprise AI governance standards

• Collaborate with cross-functional teams to design and improve workplace and AI solutions

• Maintain documentation and contribute to service enablement and knowledge sharing

Seniority

• Lead