Senior Platform Enablement Engineer

Description

The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next.

Nice to have

• Experience with API gateway technologies (e.g. Kong)

• Familiarity with Internal Developer Portal

• On-prem infrastructure: VM provisioning and lifecycle management, workload orchestration (e.g. Nomad), secrets management (e.g. Vault), artifact management (e.g. Artifactory).

The Perks

• Matched giving for your fundraising activity

• Flexible working hours and work-from-home opportunities

• Performance-related bonuses

• Insurance and medical plans

• Career-focused technical and leadership training in-class and online, incl. unlimited access to LinkedIn Learning platform

• Contribution to gym memberships and more

• Free Lunch/Snacks

• A day off on your birthday

• Two days’ volunteering leave per year.

How we work

• Lead and Inspire: Drives trust, alignment, and enthusiasm

• Think Big: Focus on the problems that most impact commercial outcomes

• Champion the client: Understand and prioritise client's needs

• Deliver at pace: Push for fast, sustainable growth;

• Raise the bar: Take ownership, be accountable and share feedback

What you’ll do

• Provide architectural design advice and guidance rooted in established patterns, anti-patterns, and organisational standards.

• Lead time-boxed enablement engagements with clear scope, milestones, and a defined handover.

• Contribute to and evolve a library of reusable Infrastructure-as-Code modules, CI/CD pipeline templates, and golden paths.

• Define and promote engineering standards that ensure consistency, quality, and security across teams.

• Provide short, structured hyper care support after handover to ensure a clean transition to independence.

• Coach and mentor engineers during engagements — teach the underlying pattern, not just the fix.

• Maintain living documentation (runbooks, onboarding guides, decision logs) as the team's single source of truth.

• Analyse engagement patterns and support data to proactively identify recurring problems and platform gaps.

• Represent the engineering community's feedback back to platform teams, distinguishing "team needs training" from "platform needs fixing."

What you’ll need for this role

• 8–12 years in infrastructure, platform, or DevOps engineering roles, with demonstrated architectural or technical leadership.

• Hands-on, working knowledge across most of the following, with genuine willingness to pick up any gaps quickly:Cloud infrastructure: AWSCI/CD pipelines (GitLab or equivalent)Infrastructure as Code (Terraform or equivalent) — applied to both cloud and on-prem targetsObservability tooling (e.g. Open Telemetry, Honeycomb, CloudWatch)ITSM/workflow tooling (e.g. ServiceNow, Jira) for engagement and request tracking

• Cloud infrastructure: AWS

• CI/CD pipelines (GitLab or equivalent)

• Infrastructure as Code (Terraform or equivalent) — applied to both cloud and on-prem targets

• Observability tooling (e.g. Open Telemetry, Honeycomb, CloudWatch)

• ITSM/workflow tooling (e.g. ServiceNow, Jira) for engagement and request tracking

• Strong communication skills — able to explain trade-offs to engineers and summarise outcomes for leadership.

• Experience coaching or mentoring other engineers, and comfort operating as an advisor rather than a builder.

• A documentation-first habit — you write things down as you go, not after the fact.