Service Engineer

Description

We are looking for a Senior Service Engineer to execute service, maintenance, and troubleshooting activities on high-value separators and homogenizers at customer sites across Turkey. The role requires strong technical expertise, customer-facing capabilities, and the flexibility to travel frequently. You will work closely with a team of service engineers and technicians, ensuring all work meets GEA quality, safety, and performance standards, while actively contributing to continuous service improvement.

About GEA

• GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA’s success – come and join them! We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.

• Why join GEA

• GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified.

Your profile and qualifications

• Bachelor’s degree in Engineering (Mechanical Engineering preferred) or equivalent technical qualification.

• Minimum 5 years of experience in field service and mechanical maintenance within:DairyFoodChemicalPharmaceuticalMarine & Energy industries

• Dairy

• Food

• Chemical

• Pharmaceutical

• Marine & Energy industries

• Strong process knowledge of separation technology (highly preferred).

• Proven experience with high-value homogenizers and separators.

• Solid mechanical troubleshooting and repair skills.

• Proficient in MS Office applications.

• Fluent in spoken and written English. Only applications submitted in English will be considered

• Willingness to travel frequently across Turkey.

• Completed military service (for male candidates).

• Senior, hands-on service professional with strong ownership.

• Analytical mindset and structured problem-solving approach.

• Team player with excellent collaboration skills.

• Strong communication skills with internal teams and external customers.

• Customer-oriented, reliable, and results-driven.

Your responsibilities and tasks

• Execute service, maintenance, and repair works at customer sites across Turkey.

• Perform assembly and disassembly of mechanical equipment such as:SeparatorsHomogenizersValvesPumps

• Separators

• Homogenizers

• Valves

• Pumps

• Apply process and operational knowledge of separators to:Troubleshoot technical issuesSupport investigation reportsAssist customers in improving efficiency and operational performance.

• Troubleshoot technical issues

• Support investigation reports

• Assist customers in improving efficiency and operational performance.

• Inspect and evaluate mechanical, electrical, process, operational, and quality aspects of systems.

• Prepare accurate service reports and documentation in line with company guidelines to support service excellence and continuous improvement.

• Coordinate closely with other service engineers and technicians to ensure:Timely completion of workCompliance with quality and safety requirements.

• Timely completion of work

• Compliance with quality and safety requirements.

• Attend technical trainings related to equipment and processes to continuously enhance technical skills.

• Review service practices and propose corrective and improvement actions to increase service performance and efficiency.

• Act as a professional and trusted interface with customers, maintaining a strong customer-oriented approach.