Workstream Lead – Lead to Cash (L2C) Sales & Service (f / m/d)

About GEA

• GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA’s success – come and join them! We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.

• Why join GEA

• GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified.

Your profile and qualifications

• Strong experience in Lead-to-Cash (L2C) processes and related business functions

• Proven leadership experience in global or multi-country transformation projects

• Ability to translate business requirements into effective process and system solutions

• Strong stakeholder management and communication skills

• Experience working with system integrators and global delivery models.

• Fluent in English; additional languages are a plus

• Sales Order Management (SD)

• Service Management (SM) & Field Service Management (FSM)

• Customer Experience Solutions (CX/C4C)

• E-Invoicing & Digital Reporting Compliance (DRC)

• Customer Master Data, Pricing & Contract Management

• End-to-end integration of sales and service processes

• Work in a supportive, appreciative, and international team

• A modern work environment with flexible work options to ensure a healthy work-life balance

• A wide range of personal and professional training and development opportunities to support your career

• Company pension scheme and accident insurance

• 30 vacation days per year plus December 24th & 31st off

• Employee benefits such as discounts on gym memberships, language courses, etc.

• Subsidized job bike scheme

• Good public transport connections with travel allowance

• One additional day off for volunteering

• Global bonus program

Your responsibilities and tasks

• Lead the global L2C workstream across all project phases from design through hypercare

• Own the successful delivery of the Lead-to-Cash scope and ensure alignment with the global template

• Drive process and solution design decisions in collaboration with key stakeholders

• Coordinate cross-functional topics and dependencies with other workstreams

• Manage risks, issues, and escalations within the L2C domain

• Oversee testing activities (FUT, SIT, UAT) and ensure business readiness for go-live